Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,702 Reviews
Call Service Center (801) 436-3886

2,702 Reviews of Ken Garff Honda Riverdale - Service Center

Sort by
May 15, 2024

Kyle and Frank performed the assessment quickly and fixed the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait More

by genriqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 20, 2024

Lizzy was friendly, professional, patient, and truly understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehan More

by 01sarataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 08, 2024

I had a. very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review, Kathy! It is wonderful to hear that Lizzy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

March 12, 2024

The service writer tried to force an unnecessary rear end alignment on my wife by refusing to rotate our tires unless she agreed to the alignment. I feel that he was trying to take advantage of her because More

by BIGSKY.BRY
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Frank or Dino
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Joey Burns, General Manager joeyb@kengarff.com

March 11, 2024

Very friendly and likeable. Great attitude. He got my car in and out in a very timely manner. More

by dblonquist
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

March 11, 2024

Easy to work with and good communication. Good to let us know what needs to be done. Honest. More

by laurenbigelow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 11, 2024

Dino checked me in and then communicated with me on the progress of fixing my car. More

by Dsummerhays
Recommend Dealer
Yes
Employees Worked With
Dino
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 11, 2024

It was a good experience, things are explained well and it was pretty fast too More

by SHUTtERBOX
Recommend Dealer
Yes
Employees Worked With
I don't remember but he is helpful and explained things to me
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 10, 2024

Friendly, informative and on schedule! ! I really liked working with Josh, he listened to me and made sure I was satisfied with the service. More

by cpbrown74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

March 10, 2024

You did a great job changing the oil and servicing my 2015 Hyundai Santa Fe Sport in a timely and professional manner. More

by LifetimeHunter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 20, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

1
...
11
12
13
...
271