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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,820 Reviews

2,820 Reviews of Ken Garff Honda Riverdale - Service Center

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November 30, 2021

Service was awesome as usual. I was given all my options on additional maintenance that's was needed and was given a breakdown on the best way to take care of it all to include additional appointments if I More

by HAMMERVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Very quick, and kept me informed. Service guy was very great at his job, thanks More

by ptlinville
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
November 30, 2021

I had a wonderful experience with Garff Honda and its ace service rep, Dino, in early Nov. We were driving from MT to AZ, needed a quick preliminary analysis (several service lights), and then a new part and More

by jackmanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Kevin Hurd is amazing and deserves a raise. He exemplifies what customer care and service should be. A customer service award should be named after him. More

by threecharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
November 29, 2021

I was very pleased with the communication. I was keep informed regularly by text, and by personnel phone calls. More

by BRIAN.WEESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Location is great and the service is just what I would expect. We always take our vehicles to this dealership. More

by toddheslop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Frank in the Service department provided unsurpassed Customer Service. I brought the car in for a scheduled oil/filter change. As well as keeping me updated on the progress and texting a video of The in More

by Bill_7pin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

N/A….na na na na na na na na na na na na na More

by craigkakita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ken Garff Honda Riverdale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Joey Burns joeyb@kengarff.com

November 24, 2021

We took our 2021 Honda CRV Hybrid in for the first oil change. We always take our vehicles to Ken Garff because of the quality they take in caring for our cars. More

by kevin.bair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

The Service scheduling online is easy, the representatives are attentive, their kindness will bring you back. They hear you. More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
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