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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,820 Reviews

2,820 Reviews of Ken Garff Honda Riverdale - Service Center

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December 13, 2021

Service has been spot on. They are thorough in their explanation of what going on with my vehicle and they are very professional. I really trust in the service Frank provides. More

by maurej020103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Didn’t take long to get my oil changed. It was fast and friendly service. More

by Erinbrum21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

They are always friendly, quick to greet and provide service. They always do the job right and review the condition of the entire vehicle so you don’t end up with breakdowns or surprises down the road. More

by gmgale@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Brodis
December 11, 2021

Just an amazing service friendly also no upsale vey honest. I use to take my civic to bountiful but it’s been over a year since I started taken my vehicle to you guys. An amazing service not planing on More

by jorgeleonardo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

I appreciate the customer service-oriented actions on the part of your service department. Thank you and I'll be back. More

by MSTOKES571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

I bought the advantage maintenance care deal they had going for Black Friday. Got the oil changed.....they checked the tires and determined they didn't need to be rotated yet, and got a car wash. Overa More

by BDRASBAND
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Do you know was phenomenal! Informative, honest and quick! The whole service department was great very well run and managed. More

by jordanh4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Dino and Josh were excellent to work with! Our experience couldn’t have gone smoother, we will continue to have our vehicle serviced at Ken Garff Honda!! More

by akivamommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Service is very good, reasonable priced. Friendly, courteous workers. Enjoy doing business with them... Merry Christmas... More

by boydnance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 08, 2021

Rod the guy who I was contacting about updates on my car was very unprofessional. He never had his stories straight about what is going on with my car. He told me they had all the parts for my car then a we More

by RILEIGH_B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rod
Dec 29, 2021 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager - Joey Burns - joeyb@kengarff.com.

Dec 30, 2021 -

RILEIGH_B responded

After leaving my review, Rod called me and was telling me that my review was inappropriate because i put his name in it, but i thought the purpose of leaving the review was to let managment know how their employess were doing. He also told me that he was going to get his lawyer involved if i did not take my review down. I did not know my reviews was going to be public, i thought it was just for upper managment. But regarless of where my review was posted, it was uncalled for for him to contact me. If he does contact me again i will be taking furthur action I know i was not the only customer that he has been rude and disrespectful to. One custoner that i know personally would not even talk to him the last week her car was in the shop. She had to go through the office manager because she couldn't stand how rude and disrespectful he was to her.

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