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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,822 Reviews

2,822 Reviews of Ken Garff Honda Riverdale - Service Center

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January 19, 2022

The dealership was awesome. They were open and transparent about what I needed to do versus what the suggested maintenance was. My only complaint was that I wanted to register my car through them More

by kylercwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
January 18, 2022

Frank, was an excellent advisor and kept me updated on the status of my vehicle. The service team did a great job and I highly recommend them in the future. More

by dpm06171977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

dpm06171977 responded

Worked with Jayson, with the purchase of a prepared vehicle. He was knowledgeable and friendly. I am loving my new ride thanks again

January 18, 2022

Quick, easy, and efficient! I did not have to wait long and was well taken care of! More

by cward86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

Update.They are working with us to make things right Update. They are working with us to make things right after our last appointment we were not happy with More

by stewweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2022

Dino was extremely nice and helpful. I did not have to wait very long and they were very clear in what maintenance needed to be done. More

by jpoulsen1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2022

Fast service Great customer service good quality work completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All re More

by DONICIAMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayleen Letcher
January 14, 2022

They lied and said tires were rotated. They were not. Brought car back to have the work actually done that was supposed to be done the first time. Very shady and dishonest practice. More

by stewweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dino Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. The motor would have been covered under life time warranty but after doing a diagnosis we found out it was the control unit which is an electrical component so it is not covered. The car is 31 years old, electrical components do wear out. Thank you. General Manager Joey Burns joeyb@kengarff.com

January 14, 2022

I took my 2007 Honda Pilot to the Ken Garff service department because the "malfunction" indicator light was intermittently coming on. Per the Law of Vehicle Repairs the light never came on for the ser More

by jvill66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

I had two Toyota's before I bought my Honda Ridgeline. In comparison, Ken Garff has far better customer service. More friendly. I am pleased to say that the Ridgeline is a more quiet, has a smoother ride More

by paulutahfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Friendly staff, nice waiting area, and dr pepper make the visit enjoyable. But, lose the dr pepper and we got issues! 🙂👍🏻 More

by kingcrusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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