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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.6
2,591 Reviews

2,591 Reviews of Ken Garff Honda Riverdale - Service Center

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January 08, 2024

I was very happy with the service provided by Collin Gum and have no hesitation in recommending him and his team! More

by sacloltyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
January 07, 2024

They are great! Every time I take my car in, they are quick and efficient. More

by tinacotton99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
January 07, 2024

I was very satisfied except my request for new windshield wipers couldn’t be done. Frank said that my wiper arm assemblies weren’t factory standard and that you didn’t have replacement parts in stock. I am g More

by dejacobson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Dino was thoughtful, explained things to me and made sure my car was taken care of. More

by Elna.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

He and everyone at Honda service has always done an amazing job. Thank you for your help More

by GMA.49.GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
January 05, 2024

The automatic features are again not working. Ie, automatic headlights, cruise, lane keep assist… I tried the setting shown to me by the technician to no avail. I had to reset the service needed More

by katejgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Caldwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We're sorry to hear that you're having issues with your vehicle. Please feel free to contact us directly using the information provided below and we will do our best to assist you. Joey Burns, General Manager joeyb@kengarff.com

January 04, 2024

Jesse was welcoming and caring. I appreciate the time he took to explain my vehicle needs. Thanks for being so quick with servicing my car and going the extra mile to fill my windsh More

by JEREMY49917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 03, 2024

service is so great purchased a advantage oil change for my grand son for christmas. More

by dvsa65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallan Oldroyd
Jan 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department!

January 03, 2024

It’s a great dealership. I appreciate the service technicians and all they do. The wait time for service is minimal. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 01, 2024

The service has always been excellent and timely. Jesse Martinez is always upbeat and welcoming Jesse keeps me appraised of progress in service and any problems that may arise. His attention to custo More

by paulachalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jesse provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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