Ken Garff Honda Riverdale

Frank was awesome. He got me right in and was friendly. Frank got me right in and was friendly. He kept me posted on what was going on. He let me know what filters needed replaced and did not pressure me t Frank got me right in and was friendly. He kept me posted on what was going on. He let me know what filters needed replaced and did not pressure me to buy them. He explained the cost of the key and why the total was what it ended up being. I was satisfied with everything. More

Very pleasant. They did what they promised. I was having charging system problems had to jump to start took in to Grant Brubaker he found it wasn,t a charging problems it was a short in the aud I was having charging system problems had to jump to start took in to Grant Brubaker he found it wasn,t a charging problems it was a short in the audio system. They replaced the radio and fixed the problem. He called me and sent a driver to my home to pick me up. More

Great experience. Levi and Jeremy were both very knowledgeable about the CRV and easily confirmed our decision to buy that model. We were thrilled to learn they could Levi and Jeremy were both very knowledgeable about the CRV and easily confirmed our decision to buy that model. We were thrilled to learn they could get one in the color we wanted. We have no complaints about the car or the buying experience. More

Car buying experience Really felt like I was taken care of. At first I really didn’t think that buying new was for me, but I am glad I came to Ken garff Really felt like I was taken care of. At first I really didn’t think that buying new was for me, but I am glad I came to Ken garff More

Taken advantage of. I was taken advantage of because I am an inexperienced, young, girl. I walked in planning on receiving a prepaid service that I opted for when purchas I was taken advantage of because I am an inexperienced, young, girl. I walked in planning on receiving a prepaid service that I opted for when purchasing my car one year ago and left paying $200 for services I did not really need, because that was “required for my car to be fully maintained and ready to go.” They told me that after only one year, my services had “lapsed.” discounted me only $30 for the service that I originally went in for when I should have been discounted much more. I’m very disappointed and won’t be going back unless I have someone experienced with cars with me so I won’t be taken advantage of. More

Great service and sales people of integrity Our experience buying our car was wonderful. Great people to work with people I felt like we would treat it honestly. I would certainly buy from Ken Our experience buying our car was wonderful. Great people to work with people I felt like we would treat it honestly. I would certainly buy from Ken Garff dealership again. It was a very positive experience. More

Excellent Service The experience with the service team was excellent. If any improvements could be made, I believe it would be best to remove the metal debri (washers, The experience with the service team was excellent. If any improvements could be made, I believe it would be best to remove the metal debri (washers, bobby pins, etc.) from the parking lot. Having taken a screw in the tire two or three weeks prior to my visit, I have been more conscientious of was is on the ground where I am parking. Due to the service teams honesty and clarity about the condition of my car, as well as understanding of my concerns, I plan to return services I was made aware of. More

Great communication and service thanks for the quick service and the shuttle ride to work. I was kept up to date on the status of my car and was able to have a ride to and from wor thanks for the quick service and the shuttle ride to work. I was kept up to date on the status of my car and was able to have a ride to and from work. thanks! More

Fast Awesome Service! I knew what I wanted and I didn’t want to spend all day. They did a great job and met all my needs! Ethan went out of his way to make sure everything I knew what I wanted and I didn’t want to spend all day. They did a great job and met all my needs! Ethan went out of his way to make sure everything went well. More

Brake service Service department personnel have always been extremely friendly and helpful. They explain what needs to be done and gives an estimate on the cost. D Service department personnel have always been extremely friendly and helpful. They explain what needs to be done and gives an estimate on the cost. Did an outstanding job on the service and even got a car wash as a bonus. More