Ken Garff Honda Riverdale

Great information Service rep was great gave me information that was very helpful to me. To keep my car running great and for a longer time thank you. Service rep was great gave me information that was very helpful to me. To keep my car running great and for a longer time thank you. More

Ken Garff redeemed themselves A few months ago we had a bad experience with Ken Garff service center when they did not warranty brand new tires that we purchased from them. It was A few months ago we had a bad experience with Ken Garff service center when they did not warranty brand new tires that we purchased from them. It was explained to us that we had purchased a type of tire from them that did not have a warranty. Something that was not made known to us initially. However, because they new I was not satisfied and very frustrated they made a note that they would take care of me better in the future. Well they did. We went in last week for other issues are Honda Pilot was having. They took care of the problem and gave us a 15% discount. They completed the job on time and were thorough. Thanks Ken Garff. More

Friendly and courteous Brought my vehicle in for maintenance checks and oil change. Frank was helpful over the phone and provided the info i needed on the necessary maintena Brought my vehicle in for maintenance checks and oil change. Frank was helpful over the phone and provided the info i needed on the necessary maintenance checks. The waiting area was clean and not crowded, which was nice. The service took a little over an hour, which was fine too i appreciated being able to get in and out without too long of a wait thank you! More

It’s was pleasant. I had to replace my car battery. All systems shut down so the radio/navigation need resetting. I did not have a code so I had to get it. I know Ken I had to replace my car battery. All systems shut down so the radio/navigation need resetting. I did not have a code so I had to get it. I know Ken Garff would be able to help me. Frank was very helpful. It took some work but they got ! More

Ken Garff Honda Riverdale service Frank took good care of me. He explained all the maintenance that was going to be performed. During this repair he explained what other issues might Frank took good care of me. He explained all the maintenance that was going to be performed. During this repair he explained what other issues might come up. Once the mechanic got inside he found some problems. Frank texted me pictures of the items and the cost of the repair. He was able to answer all my questions. I would recommend him to anyone needing assistance with their car. More

Customer Care satisfaction Suda and then Frank took good care of me, they were able to answer all questions. I would recommend them to anyone needing assistance with their car Suda and then Frank took good care of me, they were able to answer all questions. I would recommend them to anyone needing assistance with their car. . Thank you More

Airbag recall for 2004 Odyssey I was very impressed with the service. The staff were all friendly and helpful. The service recall that needed to be done on my van was scheduled and I was very impressed with the service. The staff were all friendly and helpful. The service recall that needed to be done on my van was scheduled and completed quickly. When I picked my van up it was a nice surprise that it had been vacuumed! More

Ken Garf Riverdale service Always great service at Ken Garf Riverdale. Robert was perfect to work with. He was helpful and informative but not pushy! I highly recomend this ser Always great service at Ken Garf Riverdale. Robert was perfect to work with. He was helpful and informative but not pushy! I highly recomend this service department. More

Fast and friendly Knowledgeabe, friendly and quick. Not the hours long process that it can take at other dealerships. Even though I was buying a used Ford from a Honda Knowledgeabe, friendly and quick. Not the hours long process that it can take at other dealerships. Even though I was buying a used Ford from a Honda dealer they treated me like I was buying the showroom car. A+ customer service. Marlin and David are fantastic!!! I cannot say enough good things about them and the service I received. More

Miscommunication but good service The service center did a good job and the wait time was reasonable. The miscommunication and frustration was with the person that scheduled my advanta The service center did a good job and the wait time was reasonable. The miscommunication and frustration was with the person that scheduled my advantage care appointment. The rep took my vehicle information (I have a truck) and booked the appointment with ken garff Honda. When I got to the dealer the first thing I was told is they can’t do trucks there. Luckily the rep at the dealer was nice and said he would figure it out and make it work, but the person I called and booked the appointment with should have known they don’t do trucks. More