Ken Garff Honda Riverdale

60-100% markup on parts Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the same brake pads that I could buy at AutoZone or O’Reilly for less than $150 out the door. Was then quoted $99 per rotor (part only, no labor) and when I cried foul on that, he said “oh, I meant $89.” Still $20 more than the most expensive at local parts store (x4 rotors is a massive swindle job). Thank you, Ken Garff, for convincing me to handle all repairs on my own from now on. I’m all about the free market and charging what you feel is in YOUR best interests (because you obviously don’t have the customers’ interests in mind), but the free market also means the people won’t stand for your abhorrent markups anymore. Time to post this on social media to get the word out about an industry that is sorely lacking the public’s trust to begin with. More

Easiest Car Buying Experience of my Life This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have don This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have done a better job of accommodating us. I had to leave the dealership but knew that I wanted to purchase the car. Jeremy worked with me via text to finalize the deal. Jeremy even drove the car to my house and dropped it off for me. The only time I spent at the dealership was to test drive the vehicle. More

This time was good I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. More

Good service Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home and was ready to call when the car was ready. Thank you More

Fast and Furious!! This dealership I have worked with twice now and both times they were amazing. The salesmen that helped me do not seem like the stereotypical ‘car sal This dealership I have worked with twice now and both times they were amazing. The salesmen that helped me do not seem like the stereotypical ‘car salesmen’. These guys are chill, personable, friendly, and very fast at what they do. This last time I went into the dealership just to get an appraisal on my trade-in and they immediately directed me to a car of similar style, that met my needs. Vin Diesel is a pretty BA dude, but he’s got nothing on these guys. They’re so awesome I ended up referring my mom, my dad, and my younger brother to them and each of them bought a car as well. Definitely recommend them to anyone! More

Great experience John Walker was patient with me as I took a few weeks to decide on my purchase. Low pressure, no car salesman games. Honest and direct. Worked with me John Walker was patient with me as I took a few weeks to decide on my purchase. Low pressure, no car salesman games. Honest and direct. Worked with me to help achieve my wants and needs. Isaac in finance was great too. Frank in service department friendly and accommodating. Highly recommend Riverdale Ken Garff Honda- Mahalo More

Suda is a badass Suda and Rick are amazing. They always take such good care of us. They are the main reason we bring all our cars to the Riverdale Honda service depart Suda and Rick are amazing. They always take such good care of us. They are the main reason we bring all our cars to the Riverdale Honda service department. More

Great group of people to work with Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us. Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us. More

Jimmy butler 👍🏽 Great person highly recommend , very kind and tried to make sure he gets the right car for you ! Will come back and purchase in the future Great person highly recommend , very kind and tried to make sure he gets the right car for you ! Will come back and purchase in the future More

Love being able to get in and out quickly It is great when I can make an appointment online and then just drive in and have my appointment over in less than an hour. The staff is friendly and It is great when I can make an appointment online and then just drive in and have my appointment over in less than an hour. The staff is friendly and knowledgeable. I love that they make recommendations without the pressure. More