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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,435 Reviews
Why complicate things? We’ve made buying a car easier. At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,435 reviews

February 22, 2024

I was quickly seen. I was quickly diagnosed. I was quickly repaired. Happy with my visit. More

by darinbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 22, 2024

From the moment I arrived on the lot I was greeted then an explanation was given about the process and how long this would take. Everyone I met was friendly but Tyler really did a good job especially sinc More

by gaffer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 21, 2024

Frank was very helpful and understanding with my situation. He has good communication skills. Thanks More

by Florlopezc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 21, 2024

Stephanie Child was amazing to work with! She was very nice and fast with her work! I would love to work with her again in the future! For my first time buying a car she was great and patient More

by citori79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Child
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 21, 2024

Mario was a very responsive and helpful all the way to the closing table. Thanks, Mario! More

by JJC13
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Mario provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

February 20, 2024

Tyler made our experience as painless as possible! He answered any and all questions we had about the car, financing, and the process. He was very welcoming and made us very informed. Over all great e More

by Trinitie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

The oil change and tire rotation was quick and extremely thorough. I enjoyed the information without feeling too much pressure to do additional work. More

by waffletodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 18, 2024

Jacob was awesome at getting us checked in and making recommendations for service. The work was performed on time. The problem was that the recommended door and window lubricant applied was over sprayed More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience, Bob. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Joey Burns, General Manager joeyb@kengarff.com

February 17, 2024

Excellent from start to finish I would recommend this dealership to anyone in the area and Mario especially More

by e_schlotterbeck
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Saucedo
Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 16, 2024

I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More

by robbietyhicks
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

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