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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,642 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,642 reviews

February 18, 2025

Great! Really? Everything and everyone did a great job as usual. Not a fan of the survey. Ken Garff and its folks are wonderful (5). Survey(0). More

by carver1864
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
February 17, 2025

Since my oil change, when my engine warms up and I’m using the heater, the air coming into my car smells like burning oil. They must have spilled oil in the engine. It has not been great More

by ANDREWECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 16, 2025

Awesome customer service, informative, honest and fair. I will return there for future del sol service. More

by rtonto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 16, 2025

It was great! Quick, friendly, informative, ride to and from. Couldn’t ask for more! More

by shizam62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver; Steve
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 16, 2025

Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don More

by showersjohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

February 13, 2025

Service was fast and easy. There was a little bit a chaos with all the new constructions going on around the property but they handled it well and got my car taken care of. More

by TYAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Ken Garff Honda was superb! I ended up buying a car from out of state without going to see it and Tyler Briscoe was without a doubt the best salesman I have dealt with to date! More

by carlatorres10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to More

by scott.katie.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Jordan was friendly, informative, answered any and all questions I had. He made sure I was choosing the right car for me and I appreciate in a salesman. More

by paskettpreston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 09, 2025

The Riverdale service department was a xxxx show! I waited 3 1/2 hours to have an omissions test. More

by debpeterson.now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

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