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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,547 Reviews
Why complicate things? We’ve made buying a car easier. At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,547 reviews

September 07, 2022

Everything was handled well. I had no complaints about anything. Thanks for making my purchase simple. More

by KPOTTER0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 07, 2022

Great service, Frank is a very nice guy and help to answer all my questions More

by nicolas_hni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Nicolas! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 07, 2022

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by kevindemille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
September 06, 2022

I had an error light for a TPMS sensor for over 9 months. The employee ordered the part but then said I didn’t need it but would not refund my money. They gave me in store credit for a part I didn’t even nee More

by phillipsfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry that you had a frustrating experience while visiting our location, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you!

September 06, 2022

Employees always courteous! Answer all my questions and know my car is treated with care! More

by MKPSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Bluhm
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 04, 2022

Great service, friendly staff. Rick Johnson and his staff are tp notch. I've yet to have any bad experiences getting m vehicles serviced there for over 10 year now. More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 03, 2022

Words can not express what a wonderful and carefree visit. The work was completed ahead of schedule More

by Honda Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 03, 2022

Frank was able to get me in without an appointment. Worked with the techs to get everything done in a single session! More

by chrisandmindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Frank provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 03, 2022

Great service. worth the wait. pleasant waiting area, even provided a USA TODAY newspaper. clean rest room. Friendly service people. More

by thedogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 03, 2022

I brought my truck in for an oil change and a car wash and a battery change the oil was not changed and the truck pulled to the right after I got it out and it took all day long to get my truck and I brou More

by Henry Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Hello Henry, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

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