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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,546 Reviews
Why complicate things? We’ve made buying a car easier. At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,546 reviews

October 01, 2022

I am always treated well at Garff Honda in Riverdale. My service advisor Collin Gum was so helpful. There was a small issue about a previous service, and Collin made it right. Thank you. More

by LAURA1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Laura! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 01, 2022

Always courteous and efficient. This time they helped me out under a tight deadline for my travels. More

by jerelleann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 30, 2022

Left with a cracked windshield unnoticed until the next day because on the passenger side More

by IM2PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review. We always want our customers to be 100% happy with their time spent in our service department. We are taking your feedback very seriously, and your review has been relayed to the appropriate team members to look into this experience. However, if you'd like to reach out to us directly, please do so using the contact information provided below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

September 30, 2022

No complaints, as usual my car was serviced promptly at the time of my appointment. Did not have to wait. I will always have my car serviced at Garff's. More

by KPSOREN9
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 29, 2022

Employees were professional as well as personable. I appreciated getting updates with pictures during the servicing of my vehicle. Keep up the good work. More

by BUTTONNOSE1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 29, 2022

They did a nice job on my car and did there best to get me out as fast as possible. They kept me informed as well More

by luvdr.suess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 29, 2022

They are thorough and fair. I trust them to take care of my car issues. More

by WCTRAFELET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 29, 2022

Very courteous, prompt and efficient Mention other services but not pushy if you decline them. More

by TEAKELVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you. Thanks again!

September 29, 2022

I love your Service Dept. I, and some of my children, have used this location of Ken Garff's Service Dept for >20 years except for a short period of time when some of my gene More

by RALLENUSNRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Service Manager, Rick and a new Service employee, Barry Carr?, Collin Gum
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 29, 2022

Our dealership experience was great. It started with an online chat and ended with us buying a truck at the dealership the next day. We were treated kindly and with honesty through the More

by Gminnoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

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