Ken Garff Honda Riverdale

Kyle has been my service advisor since I bought my 1st leased Nissan at your sister dealership “Nissan Riverdale” I have had 3 leases since then. On my 3rd lease I found out that Kyle had left the Nissa leased Nissan at your sister dealership “Nissan Riverdale” I have had 3 leases since then. On my 3rd lease I found out that Kyle had left the Nissan Service department to come work with Honda. I called and yelled at him because he left me with the other service advisors. He said that my service plan worked at all Ken Garff dealerships no matter which model of vehicle. I asked him if I could schedule an appointment as soon as possible and he told me to just come down the road and he would fit me in right then. I have never followed a service advisor, like you would follow your hairstylist. But once you have experienced their knowledge, honesty, patience, and of course always walking in and seeing him like we have know each other of whole lives. He's move than an advisor. He's a true friend. More

Great, great, great, great, great, great, great, great, great, great, great, great, great, great, great, great! great, great, great, great, great, great, great, great! More

Experience went well. I did feel I had to advocate for myself to make sure the pricing was fair and correct. Kyle was pleasant to work with and patient while explaining th I did feel I had to advocate for myself to make sure the pricing was fair and correct. Kyle was pleasant to work with and patient while explaining the different pricing to me and my Dad. More

Service was completed as expected and as scheduled. As always, friendly courteous interaction with staff. As always, friendly courteous interaction with staff. More

Jeremy was amazing. He was no nonsense from the very beginning and made the transaction smooth and fast. Really appreciate him! He was no nonsense from the very beginning and made the transaction smooth and fast. Really appreciate him! More

Great shop and staff. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best. More

Dino helped me and advised me. Also, the big guy south of the door spent a bunch of time helping me recover my radio. I'm happy with every one. Also, the big guy south of the door spent a bunch of time helping me recover my radio. I'm happy with every one. More

The service was completed quickly. I was able to wait in a comfortable waiting area. Everyone was very professional and friendly. I was able to wait in a comfortable waiting area. Everyone was very professional and friendly. More

Currently under construction. So most issues will probably be addressed once completed. I would say when a customer brings in a car fir service, the service advisor or tech should So most issues will probably be addressed once completed. I would say when a customer brings in a car fir service, the service advisor or tech should check for recalls while performing the service. More

Great service at this dealership. I would recommend. Have always used them and I do not see that changing I would recommend. Have always used them and I do not see that changing More