Ken Garff Honda Downtown

This was the easiest process I have ever experienced in purchasing a new car. We knew ahead of time what vehicle we wanted and Brandon at Ken Garff Honda was able to make it happen. Total time from the m purchasing a new car. We knew ahead of time what vehicle we wanted and Brandon at Ken Garff Honda was able to make it happen. Total time from the moment we arrived at the dealership till the moment we left with a new vehicle was under 3 hours. More

My wife and I had a wonderful experience buying our new Honda Odyssey at Ken Garff Honda in Salt Lake. Lucy and Stan did a wonderful job finding the Model and Color combination that we were looking for. Honda Odyssey at Ken Garff Honda in Salt Lake. Lucy and Stan did a wonderful job finding the Model and Color combination that we were looking for. They also honored the internet price we were offered. More

Helped my son buy a car from this dealership. Bought a new 2010 Honda Civic for $17,800.00 roughly OTD. I'm in Southern California so did this over the phone. Sent in $11,000.00 so my son could get 3.9% new 2010 Honda Civic for $17,800.00 roughly OTD. I'm in Southern California so did this over the phone. Sent in $11,000.00 so my son could get 3.9% Honda Financing as offered to me. Found out when my son got home and finally sent me a copy of the contract, that they sold him 16.59% interest loan. Can you imagine that? 16.5% percent with $11,000.00 down on a $17,800.00 car. THEY TOTALLY SCREWED ME. Tomorrow I'll send in a check to pay off this loan. Hopefully that will cut into their kickback. Definately won't do business with any of these guys again. More

Internet sales department was fantastic. They went above and beyond normal service practices to show me the car and arrange a test drive. The sales staff was very knowledgeable and helpful, without being t and beyond normal service practices to show me the car and arrange a test drive. The sales staff was very knowledgeable and helpful, without being too pushy. I would definately buy another car from them. More

Prices are ridicules expensive and they dont even do the work right. A few incidents happens to me: 1st. I took my honda civic ex 2000 coupe for service and some how they mixedup the window on the driver si work right. A few incidents happens to me: 1st. I took my honda civic ex 2000 coupe for service and some how they mixedup the window on the driver side, it was not closing properly and they told me than thats how i gave to them which was not tru. 2nd another time after the service when i was about to leave the engine light was on and it was not on when i got there. they did not want to fixt at first, and they want me to pay so they could of fix it, it was horrible i had to fight literally. 3rd one, the samething happen about engine light on next time. this time i talked the supper visor, he was ruth and very unprofesional. I never went back. More

Before coming to Ken Garff Honda, my husband and I visited one other dealership that frightened us away with high-pressure sales tactics and ridiculously high interest rates on financing (rates that s visited one other dealership that frightened us away with high-pressure sales tactics and ridiculously high interest rates on financing (rates that suspiciously started to shrink as soon as we walked away). In fact, our previous experience left us a bit nervous to shop around for a new car. All of our fears disappeared as soon as we arrived at Ken Garff Honda. Trevor W. greeted us with a handshake and allowed us to swoon over a Honda Fit showroom model to our heart's content. He did not loom over us or try to sell us on a more expensive car or fancier features. He simply let us experience the car we came to see. He answered questions, and when we were ready, he took us out for a test drive. Again, he let us experience the Fit for ourselves, answered our questions, and really let the car speak for itself--no high-pressure tactics! We made it clear we wanted the car, and he was more than willing to work with us on finding the right model and financing for our budget. In fact, he helped us to score a fantastic deal on financing by steering (bad pun!) us to the 2010 model instead of the 2011. We really appreciated how he told us the *real* interest rates up front, instead of playing games by starting high like the other dealership. Trevor also allowed us plenty of time and space to discuss the car with one another and settle on details. The bonus was the fair offer for our trade-in. The financing department was equally wonderful, and I wish I could remember the name of the man who helped us. He deserves kudos as well. He explained everything thoroughly and made sure we understood every detail. When we had a question a week or so later, he promptly returned our call. We will always come back to Ken Garff for future Hondas! More

Great service and super price. Very responsive to all our questions and really worked with us to make sure we got the car we wanted (in terms of package, color, etc.) at an amazing price. Not only that but t questions and really worked with us to make sure we got the car we wanted (in terms of package, color, etc.) at an amazing price. Not only that but the dealership was very fair about the trade-in of our old car. We felt we got a fair price for our old car, without any hassles, and an amazing price for our new Honda. Brandon also went out of his way to work with us in customizing the features of the navigation, radio, bluetooth, etc., so that we were set with all that before even leaving the lot. Awesome job Honda Ken Garff! More

This was easily the best experience I've ever had buying a car. Trevor is easy to talk to and willing to create an easy and painless energy during the negotiations...which is in large part the reason we bou a car. Trevor is easy to talk to and willing to create an easy and painless energy during the negotiations...which is in large part the reason we bought the car. I would recommend Ken Garff Honda and more specifically Trevor to anyone. More

went to ken garff honda downtown in may, spoke with garth he was very understanding and knew exactly what i wanted. two days later bought a 2007 honda accord from garth. on oct 30th got in a bad car accident he was very understanding and knew exactly what i wanted. two days later bought a 2007 honda accord from garth. on oct 30th got in a bad car accident that totaled my car. that i walked away with a couple of bruises and a sore back. got a voicmail from garth telling me he heard i got in an accident and was hoping i was ok. on dec 11th i went back to ken garff honda and told garth about what happened and told him about my situation (i also had a baby on nov 21st) so budget was really tight this time around. i was looking at a 2009 nissan altima 2.5s that was in my price range. informed garth i would have to give it some thought. he was patient and willing to let me think about it. came back on dec 13th and garth was not there i found out his kid was sick that morning and had brandon taking care of me that day. i knew brandon from before and he was very good at what he does. (knowing that garth was gone for the reason of a sick child, made me have more respect for ken garff honda and making me more wanting to work with them, since i had my son on nov 21st i know the importance of family and taking care of your kids) brandon was awesome helping us close the deal and getting me into the car i wanted. i have had problems with america worst before and chris was very helpfull in finding the right credit union to go through with a great rate. More

great customer service!!!!! I was greeted with a smile and had a very good experience. I was looking for a certain type of vehicle and i was able to find it and test drive the vehicle and the salesman was and had a very good experience. I was looking for a certain type of vehicle and i was able to find it and test drive the vehicle and the salesman was very knowledgeable and eager to help out in anyway possible. More