
Ken Garff Honda Downtown
Salt Lake City, UT
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900 Reviews of Ken Garff Honda Downtown
Fantastic buying and trading Experience Eddie was so helpful, he tried to help us on getting best price for the car.I will definitely work with him again and will refer to my friends and fam Eddie was so helpful, he tried to help us on getting best price for the car.I will definitely work with him again and will refer to my friends and family. More
great customer service Eddie was honest,patient,answered every question,not pushy,cared totally about US.I WILL DEFINITELY continue working with him.best customer service I' Eddie was honest,patient,answered every question,not pushy,cared totally about US.I WILL DEFINITELY continue working with him.best customer service I've experienced. More
Fantasyic Eddie was fabulous!! He's awesome and very caring! His expertise was spot on and very patient when working with me. I would definitely use him again Eddie was fabulous!! He's awesome and very caring! His expertise was spot on and very patient when working with me. I would definitely use him again More
VERY impressed!!! I was extremely impressed with Mr. Mike Coleman, he was very thorough, kind, and got the job done. Recently I have been very disappointed with Custom I was extremely impressed with Mr. Mike Coleman, he was very thorough, kind, and got the job done. Recently I have been very disappointed with Customer Service in general around the state of Utah. However, you will not go wrong if you meet with Mr. Mike Coleman at Ken Garff. I am a former manager myself, and definitely value good customer service. I had an issue with a warranty transfer, and had been to several places to try to get it transferred....he went the extra step and even went to the warranty company to drop the paperwork off to make sure that it was complete. I would definitely consider buying a car in the future at Ken Garff Honda Downtown with Mr. Coleman. Thank you again! 5 gold stars for excellent service. Keep this employee FOREVER! More
No hassle car buying This is our third purchase from Ken Garff Honda. We keep coming back due to the great customer service from both the sales team and the guys in servic This is our third purchase from Ken Garff Honda. We keep coming back due to the great customer service from both the sales team and the guys in service. More
Car buying done right I had a great experience purchasing my car here. I was referred to Marcus Lunt, and im glad i was. I was very specific about the type of car i was loo I had a great experience purchasing my car here. I was referred to Marcus Lunt, and im glad i was. I was very specific about the type of car i was looking for, he did all of the leg work of looking around to find the car to fit my needs. I couldnt be happier with my purchase. I would reccomend purchasing a car here from him. He was very trustworthy and he made it easy to get in touch and answer any questions. More
Wonderful Experience Eddie Jeppson was the most knowledgeable salesman I have worked with. I shopped around many dealerships and he is the only one who could answer my qu Eddie Jeppson was the most knowledgeable salesman I have worked with. I shopped around many dealerships and he is the only one who could answer my questions. All the other salesman didn't even know basic information about each vehicle. I did extensive research on my vehicle and he showed me things I didn't even know my vehicle had with all of my research. He made me feel like I was an important customer and he wanted me to feel comfortable with my purchase. I had a great experience. More
Great customer service Everyone I worked with in the sales and finance department was eager to help me. They helped me find the exact car I was looking for. They were really Everyone I worked with in the sales and finance department was eager to help me. They helped me find the exact car I was looking for. They were really flexible with me and my situation that I had. More
A Very Pleasant Car-Buying Experience! We were in the market for a new (or used) Odyssey but thought we'd shop around for a while. Ken Garff Honda was our first--and only!--stop. Marcus L We were in the market for a new (or used) Odyssey but thought we'd shop around for a while. Ken Garff Honda was our first--and only!--stop. Marcus Lunt was fantastic to work with! He understood our need for a reliable family car. He listened to what we wanted and gave us no pressure whatsoever to buy features we did not want. I was most impressed with the pricing discussion. Marcus was very straightforward with us and we did not feel like we were playing games like you often feel when buying a car. The manager, Brandon Wilson, came out to talk with us and we arrived at a very fair price. We didn't feel any need to continue shopping at other dealerships. We drove our new Odyssey home! Marcus followed up with us the next day and helped us order a hitch for the van. The people in the Parts department were very helpful and efficient too. We were treated with warmth, respect, and fairness through the entire process. Thank you Marcus, Brandon, and Ken Garff Honda! We'll be back for our next Honda! More
Respectful, Friendly, and Patient. Winning Combination! After reading stellar reviews about the 2015 Civic online, I stopped in drive one. Eddie worked with me the entire time, and having decided I loved th After reading stellar reviews about the 2015 Civic online, I stopped in drive one. Eddie worked with me the entire time, and having decided I loved the Civic, worked me to lease one. Other dealerships wrote me and business off as a waste of time. Not so at Ken Garff - I was treated with the utmost respect and kindness. Eddie is incredibly knowledgeable and genuinely one of the friendliest people I've ever met. Discussions with Chris for my lease were honest and frank but never once intimidating. Once a deal was agreed upon, Trevor in financing was also friendly and patient but at the same time incredibly efficient, and again, very knowledgeable also. I couldn't be more thrilled with my 2015 Civic, nor could I be more thrilled with Ken Garff Honda. They have assembled a fantastic team and developed a wonderful customer experience. Kudos! More