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Ken Garff Gateway Chevrolet - Service Center

Avondale, AZ

4.2
4,044 Reviews

4,044 Reviews of Ken Garff Gateway Chevrolet - Service Center

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February 27, 2019

Awesome Service John Sheldon in Service Dept was awesome as always!! Gateway Chevrolet is the best! This is the only place in Phoenix area to purchase a vehicle! More

by RENO1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
February 27, 2019

Great Service I have known John Sheldon for many years and he has always been friendly and very efficient. You can depend on what he tells you. It's a good feeling More

by tomruth18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
February 26, 2019

Oil & Filter change Invoice says service included Tire rotation (tire rotation was not done) now I'm not sure if Battery, Brakes, Tires, Wipers, Belts, Hoses, were inspec More

by AMPA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Alexander Olvera (Tech)
February 26, 2019

Great stress free job John does a great job he get me in fast and out when he said it going to be ready with The price he said it going to be ... More

by FGODINA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
February 25, 2019

Warranty and accessories added I would like to thank David Sanchez, Paul Hapeman and you Staff for quickly resolving a warranty issue with very little inconvienance on my part. More

by DRMCCOY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hapeman, David Sanchez, maintenance team turning the wrenches.
February 25, 2019

My Gateway Experience What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is eno More

by GKCORRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
February 25, 2019

Very happy John Sheldon looked after our vehicle, as always. John is always awesome to deal with - very personable and knowledgeable. Calls to receive authorizat More

by Herman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
February 25, 2019

Good service Yoli Pena, David Sanchez and everyone were very helpful, everything went very smoothly. Paul Hapeman did a very thorough job setting up and explaining More

by WAYNE.E.HAMMOND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Sanchez, Paul Hapeman, Yoli Pena
February 25, 2019

Continued mistakes from the same person Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. More

by TDBAILEYN3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Thaler, Alfonso Gastelum
February 25, 2019

Fast Service The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmo More

by bjbrall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't remember.
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