Ken Garff Gateway Chevrolet - Service Center

Wait way too long I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having an appointment. More

Very slow service I had an oil change appointment for 3 pm. By 5 pm car was not worked on yet. Nobody let me know what was happening. I had an oil change appointment for 3 pm. By 5 pm car was not worked on yet. Nobody let me know what was happening. More

Dealership sells used vehicles with bad brakes DO NOT TRUST THIS DEALERSHIP. If you buy a used vehicle they do not stand behind there sales even if you buy all of their warranty's. I purchased DO NOT TRUST THIS DEALERSHIP. If you buy a used vehicle they do not stand behind there sales even if you buy all of their warranty's. I purchased a used 2013 Silverado. I drove it for two days and took it back for bad brakes. They said they FIXED the problems but it still had severe problems and they refused to complete any repairs. I took the truck to a good mechanic for the repairs. DO NOT TRUST THIS DEALERSHIP More

John service advisor John was good to work with, provided detail information about the trouble shooting that was performed and took my concerns seriously. The only little John was good to work with, provided detail information about the trouble shooting that was performed and took my concerns seriously. The only little thing I would say is more communication on when there is a decision to keep the car over night. More

This is the only dealership we trust! Every experience we have had with Gateway for service has always been amazing. They always have fast service, and if it is going to take longer they Every experience we have had with Gateway for service has always been amazing. They always have fast service, and if it is going to take longer they let you know. We have been going there since 2011 for our Hummer and Chevy. Love them. Hummer is not listed in your drop down, so I selected GMC. More

Fast and very professional. Took me in right away, very polite and helpful. Would definitely recommend friends and family. Look the rack they washed my truck “it’s black”. Took me in right away, very polite and helpful. Would definitely recommend friends and family. Look the rack they washed my truck “it’s black”. More

Car repair Awesome customer service. John helped through the process and made it simple and painless. I was in and out which is always a good thing. Awesome customer service. John helped through the process and made it simple and painless. I was in and out which is always a good thing. More

Great Service Experience David Sanchez made my experience excellent and fast. Definitely earned all my future service needs. In and out and even washed my truck. Thanks Again David Sanchez made my experience excellent and fast. Definitely earned all my future service needs. In and out and even washed my truck. Thanks Again More

Fast and Courteous service! Service was great, fast and exactly what I came in for. I didn't feel pressure or obligated to do a bunch of things that I knew weren't needed. Service was great, fast and exactly what I came in for. I didn't feel pressure or obligated to do a bunch of things that I knew weren't needed. More

Amazing service Came in for an oil change and they gave me a complementary all over car check for a trip. Fast and affordable. Thank You Gateway Came in for an oil change and they gave me a complementary all over car check for a trip. Fast and affordable. Thank You Gateway More