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Ken Garff Gateway Chevrolet
Avondale, AZ
8,359 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 8,359 reviews
Verified Customer
June 06, 2025
The scheduling portion was awful. Called several times on multiple days for over a week. Left four voicemail messages. And I also called the sales dept to try to get some help. Finall Called several times on multiple days for over a week. Left four voicemail messages. And I also called the sales dept to try to get some help. Finally received a call back a week and a half later. The cost of the services was only overpriced. too much $$$ More
by mkbroom91
Employees Worked With
none
June 06, 2025
Well, it took a week to get to the car for what was probably 2 hours worth of work. During which time I had to have a rental car at considerable expense. You asked when I dropped off the car if I wante probably 2 hours worth of work. During which time I had to have a rental car at considerable expense. You asked when I dropped off the car if I wanted washed for free, I said sure! Thank you. The car was never washed. Then you continued to send me texts and emails asking for feedback. A little advice, if you don't get a response from the first one we don't want to reply and continued emails and texts will only lose you 1 or 2 stars when we do respond. Also I'm my case. The problem turned out to be a spark plug. I feel a good company would have just replaced all 4 as a precaution instead of just the one hoping it doesn't happen again. More
by darrylbl11
Employees Worked With
June 04, 2025
My best new car purchase experience EVER. Sherief, internet sales, was very helpful and supportive through the whole process, including the final price negotiations. Sherief, internet sales, was very helpful and supportive through the whole process, including the final price negotiations. More
by rjcoll2945
Employees Worked With
Sherief Afifi
June 04, 2025
Both gentlemen made my buying experience great. I will definitely be back to purchase our next vehicle I will definitely be back to purchase our next vehicle More
by franciscocastillo18
