Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Gateway Chevrolet
Avondale, AZ
8,359 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,359 reviews
June 26, 2025
We decided to purchase a SUV from here as they had the best prices and had what we wanted. Unfortunately, when speaking with them about specific cars they were not well informed about the features. In add best prices and had what we wanted. Unfortunately, when speaking with them about specific cars they were not well informed about the features. In addition, soon after getting the SUV home it became apparent there was a broken piece on the door handle. Upon contacting them they were not overly helpful as the salesman just wanted to place blame upon us. As of today, we still do not have a resolution. I am not sure what happened to customer service as part of the overall experience. More
by klbbrady
Verified CustomerEmployees Worked With
June 23, 2025
Great experience. Easy check in, easy scheduling. Good communication throughout the service. Will definitely return for future servicing needs. Easy check in, easy scheduling. Good communication throughout the service. Will definitely return for future servicing needs. More
by kawana.wright
Employees Worked With
Rosa
June 23, 2025
Liz is great! She communicates extremely well. The estimate she provided was very accurate. We always work with her when we take our vehicles in because we know sh She communicates extremely well. The estimate she provided was very accurate. We always work with her when we take our vehicles in because we know she will take care of us. More
by crystal.leija
Employees Worked With
Liz
June 23, 2025
My experience was very horrible. I’ve been calling to speak to the general manager left two voicemails for Dustin still haven’t heard anything back. I’ve been calling to speak to the general manager left two voicemails for Dustin still haven’t heard anything back. More
by mr.gman2486
Employees Worked With
Zach
June 21, 2025
Luis was amazing throughout my process from start to finish. I could not be more happy with my purchase and the amazing help I received. Thank you Luis for all that you did, we appreciate you! Thank finish. I could not be more happy with my purchase and the amazing help I received. Thank you Luis for all that you did, we appreciate you! Thank you, Sara & Vance More
by Sara & Vance
Employees Worked With
Luis
June 19, 2025
Great service! Mitch was great to deal with…. Quick transaction and good pricing in the truck…. Mitch was great to deal with…. Quick transaction and good pricing in the truck…. More
by BARNESQUALITYPATIO
June 19, 2025
Pre booked an appointment told person I would be waiting showed up on time, oil change no tire rotation no car wash just oil change job complete only took 4 hrs, why have an appointment? showed up on time, oil change no tire rotation no car wash just oil change job complete only took 4 hrs, why have an appointment? More
by SKTBROCQUE
Employees Worked With
Service department
June 18, 2025
Gateway Chevrolet is the best hands down. I highly recommend buying from them! Yessenia was phenomenally reliable and understanding of any situation. I highly recommend buying from them! Yessenia was phenomenally reliable and understanding of any situation. More
by savonkelly.kellz
