Ken Garff Ford Hyundai Toyota Cheyenne

I have been coming to Sam for several years. He always goes above and beyond to find what I want with a payment I can afford. I have and will continue to recommend him to anyone looking for a vehicle. T goes above and beyond to find what I want with a payment I can afford. I have and will continue to recommend him to anyone looking for a vehicle. This will not be the last vehicle I purchase from him. More

Kevin Harris has been very helpful when we go to Cheyenne to have our F150 serviced. He has been wonderful about providing transportation to do business in Cheyenne. We are from Torrington and it is well w to have our F150 serviced. He has been wonderful about providing transportation to do business in Cheyenne. We are from Torrington and it is well worth the trip to Cheyenne for the excellent service Kevin gives us. We have bought 4 vehicles from Spradley Barr through Kevin's outstanding salesmanship. He is courteous,knowledgeable and trustworthy. He makes the total car buying experience enjoyable. We recommend Kevin to anyone searching for a vehicle. If Kevin can't help you find a suitable vehicle no one can! More

kevin harris of spradley barr ford was one of the best salesman I have ever dealt with. his knowledge of each vehicle and his no force approach will bring me back again next time. very good manors, espec salesman I have ever dealt with. his knowledge of each vehicle and his no force approach will bring me back again next time. very good manors, especially around my wife. great experience, thanks kevin. daryl gade More

This is the third vehicle we have purchased from the dealership. We have always been treated with respect. They are very friendly and I feel they are fair. They are very familiar with the vehicles th dealership. We have always been treated with respect. They are very friendly and I feel they are fair. They are very familiar with the vehicles they have for sale and are very helpful. If we decide to trade vehicles, they will be the dealership we will do business with. We were very happy with their service. More

On Monday afternoon, April 15 about 5:15, I got on the interstate to head home to Wellington; at 60 mph my car was shaking so badly, I thought I had a flat tire (or two). I pulled off at the Flying J and interstate to head home to Wellington; at 60 mph my car was shaking so badly, I thought I had a flat tire (or two). I pulled off at the Flying J and looked around at all four tires/wheels - everything looked good. Got back in the car and was near the High Plains Road roundabout and pulled off again b/c I was seriously concerned about driving home another 25 miles. I turned around, got the phone number of Spradley Hyundai Service Dept. and called them. I was headed in that direction. I spoke with Anthony who told me they were open but had no service techs around. I told him about my car and said I was so worried, I was afraid to drive home. I asked for a loaner - he said they didn't have any. I asked if I could just drive up to the door and see if they could look at it. He said OK. I drove up, the door opened and I drove in. I got out of the car and Anthony and Scott took one look at the car and said my wheels/rims were full of ice. Scott said we'll just use the "hotsi" or something like that and you'll be on the road in no time. Anthony took my car, thoroughly steamed all the wheels an got rid of any remaining ice or grime on the car; he then drove it back to me, used a wet vac to clean the driver's side floor mats and Scott cleaned the passenger's side floor mat. While I was waiting, Scott and I talked and I explained how thankful I was. I said now I felt safe to drive home and I was so appreciative of their care and concern. About 10-15 minutes after I had started home (Interstate 25 south), I received a call from Anthony. He just wanted to check to be sure my car was handling well and that I was safely on my way. I again thanked him and told him how impressed I was with his and Scott's "can do" attitude and extremely professional customer service - they made me feel like I was the most important person they'd seen that day! This was of course, all done at absolutely no cost to me. Thank you, thank you, thank you - Anthony Miller and Scott Rudolphi - and SpradleyBarr Hyundai of Cheyenne! More

This shop was recommended by my insurance company (USAA) This shop was recommended by my insurance company (USAA) to repair extensive hail damage to my truck. Needless to say they did the estimate and it w This shop was recommended by my insurance company (USAA) to repair extensive hail damage to my truck. Needless to say they did the estimate and it was about $10K total. Due to all the other vehicles it took almost nine months for my truck to go in to be fixed. They had my truck for over two weeks to replace the roof and hood of my vehicle. In the estimate, they said they would fix my topper on the back of my truck, they did not. They said they would paint my whole truck, they did not. They did paint the new roof and the new hood to match my truck. My previous hood had a bug shield on it with the rubber bumper pads on each side of the quarter panels in front, on either side of the hood. They removed the little bumper pads and did not remove the adhesive. The person/s who painted the hood, clear coated right over the old adhesive which, can be clearly seen to this day. I had to take it back a couple of times to get other things fixed. When the dent guys fixed the dents they bent /twisted the window track for the electric windows and one of the parts for that same door broke the clip and it was causing issues. Ellie said she would order the parts and get back with me. After some weeks of not hearing from her, I went in to the body shop to find out why nobody had contacted me. She said that the reason was they had not contacted me was because she could not find a part for the window and she showed me the other part that had come in weeks ago. She said they would try to fix the window and bend it back into place and fix the blemish on the hood. At that point she got a little hostile and from the way I was being treated, I felt as if she was placating me to get me out of her office. I made arrangements to get my truck fixed. At this point I will not be going back and I am in the process of registering a complaint through my insurance company. I feel that I have tried to work with these people and don't feel that it will go anywhere. My suggestion to you, is ensure that all the work was completed and to your satisfaction. I have since told several friends to go elsewhere to get repairs/service done. I also will be looking for a new vehicle soon but, will not go to this dealership to get repairs or service in the future. More

they were so friendly not just traci but everyone that walked by they made you feel important theyexplained things very well answered all my questions walked by they made you feel important theyexplained things very well answered all my questions More

I worked with a new employee at Spradley Barr Ford - Adrian Miller - when purchasing my new Ford F150. He was so friendly and did everything to make the experience of buying a new vehicle a great one. Adrian Miller - when purchasing my new Ford F150. He was so friendly and did everything to make the experience of buying a new vehicle a great one. In the future, I hope to work with him and also Mike and Dave. Also, Rob in the finance department made sure that I understood every aspect of my loan and was able to answer any question that I had and didn't treat me like just another buyer - super nice guy. Overall it was a great experience and I love my new truck! -Laura Simpson More

outstanding sales and service. Honest and fair. I have purchased four vehicles here. use the service department and Body Shop, top to bottom quality people. purchased four vehicles here. use the service department and Body Shop, top to bottom quality people. More

On January 2nd I received a call from salesperson Traci Jaspersen saying that a 2013 Ford Fusion Titanium AWD that I might be interested in, had come in. On January 3rd my wife, Barbara and I went over to Jaspersen saying that a 2013 Ford Fusion Titanium AWD that I might be interested in, had come in. On January 3rd my wife, Barbara and I went over to the dealership. Traci was waiting for us, showed us the car and asked what our expectations were for the deal. She then gave the information to sales manager Dave Morgan. Dave checked his computer to see if there were any other Ford incentives that we didn't know about and found one for $750.00! Meanwhile, Traci, Barbara and I took the new car for a test drive. When we came back, it was into finance manager Rob Elder's office for the final paperwork. I don't think it took fifteen minutes to complete the paperwork and we were ready to go. Before we left Traci went over all of the vehicle features and explained the My Ford Touch system. For someone that hadn't been with Spradley Barr Ford for all that long, I was very impressed with Traci's technical knowledge of the vehicle. We have bought several new Fords from Spradley (Barr) Ford over the last ten years and each time has been a relaxing, no pressure experience. Everyone that I have encountered at Spradley Barr Ford have been very friendly, courteous and professional, especially Traci, Dave and Rob. They went over and above to make sure that we got the best deal and was satisfied. I certainly would recommend Spradley Barr Ford to anyone looking for a new vehicle and will definitely get my next new Ford vehicle from Spradley! More