Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Best car buying experience Kevin Harris, and Rob Elder, in finance, were wonderful to work with. This was the best car buying experience I can remember. Their attention to de Kevin Harris, and Rob Elder, in finance, were wonderful to work with. This was the best car buying experience I can remember. Their attention to detail, and the willingness to solve any problems which arose, was just great. We have already recommended Kevin and the entire Lincoln team to our daughter and son-in-law. We have just purchased, but love the certified Lincoln MKX, which Kevin helped us pick out, based on our needs and budget. Jim and Kay Barr Cheyenne, WY More
I love my new car Kevin listened to my needs and wish list. Kevin explained the differences, price wise and feature wise between my car and the list of cars/prices tha Kevin listened to my needs and wish list. Kevin explained the differences, price wise and feature wise between my car and the list of cars/prices that I had printed off the internet. I felt comfortable with my decision to purchase my 2014 Fusion. Kevin's service does not stop once the sale has been made. I am glad I bought my car in Cheyenne. More
The best! Kevin Harris was fabulous. Mr. Wommack was fabulous. The entire experience far exceeded any dealership we have ever worked with. They went out of t Kevin Harris was fabulous. Mr. Wommack was fabulous. The entire experience far exceeded any dealership we have ever worked with. They went out of their way to help us make our car deal work. Thanks so much! We will drive to Cheyenne from CO anytime for this dealership and will share with our friends! More
Love my Lincoln MKZ I needed an oil service done, so I call Kevin and he brings a loaner over while I'm at work, takes my dirty car, brings back a beautiful clean car tha I needed an oil service done, so I call Kevin and he brings a loaner over while I'm at work, takes my dirty car, brings back a beautiful clean car that has been serviced. Kevin is the best and I don't want to ever own anything but a Lincoln. Thank you Kevin Harris! Sincerely, Diana Gregory More
Worst Service Center Ever Ok, this is the second time in a year I've had the displeasure of taking my car in for service. Ordinarily I would give the experience I had a 2 star, Ok, this is the second time in a year I've had the displeasure of taking my car in for service. Ordinarily I would give the experience I had a 2 star, but seeing as this is the SECOND TIME IN A ROW SERVICE HAS BEEN LOUSY, I think it deserves a 1 star. So here we go: I take my car in to get routine maintenance. I schedule an appointment online. When I arrive at the time of appointment, with confirmation page in hand, they look at me like I've insane and pass me off between two different people. The lady in maintenance who acted like I ruined her life, sent me to talk to a man named Kent, and Kent sent me back to her....ooooooook people. I was also told that despite scheduling an appointment online, car maintenance is first come, first serve. According to the Spradley Barr website that statement is WRONG because it allows you to choose "general maintenance" as an option for an appointment. So after waiting two hours I get my car back, yay. The lady tells me "ok so your tires were out of alignment and that not covered by your premium service plan so you'll have to get it down another time." I BEG YOUR UNBELIEVABLE PARDON! Why the heck didn't you tell me "hey there's something with you car that's not covered by the plan, it will cost this much, it may take a little longer....do you wanna do this?" <----That is what has occurred at any dealership I've ever been to. So now apparently they want me to schedule another appointment (good luck with that) and come in AGAIN! Yeah....I don't think so. This is the second time they've done this crap to me and I'm going elsewhere. Yeesh! More
Horrible Horrible Horrible! Went in to make a deal on a 2014 F150 though they were going to give us the price we wanted but said our interest rate was going to be through the roo Went in to make a deal on a 2014 F150 though they were going to give us the price we wanted but said our interest rate was going to be through the roof cause we wouldn't get promos going on with the truck. Well I said I want my credit ran once and if it didn't work with the payment we wanted I didn't want the truck. We reiterated it at least 10 times and they said yes thats all we did but no that was not the case it has been ran multiple times and it also took us 3.5 hours there which is ridiculous. The finance guy didn't explain anything to me except what my interest rate and payment was. I will never go back there and give them my business I have never been felt like this before buying a vehicle!I would not trust their word about anything! More
Not a Place to Buy Vehicle I went to dealership in response to mass mailing for sales promotion. I had won something per mailing and wanted to find what it was. I had to wait a I went to dealership in response to mass mailing for sales promotion. I had won something per mailing and wanted to find what it was. I had to wait a while for a sales representative to meet and deal with for answer. Dealership receptionist informed she notified twice of need for customer service. Older salesman presented and I was informed I had to complete a form, providing address and driver's license number plus have my driver's license copied. Older salesman, whoever he was went to another room to check for my winnings. I could see him sitting, first on the phone and then seemingly reading something. A second younger sales man, no name given either, checked with me and asked what I was there for. I said to check on winnings. He informed driver’s license was needed for copying. He asked if I was interested in a new vehicle. I said no, I had recently bought a new Nissan. He said snidely, sorry! I explained, no, it was good for me, better mileage than F-150 and did not need anything larger like an F-350. The salesman directly went back to other room to check on my answer and returned with winnings of $2. - My son is actually looking at buying a truck, but I would not recommend this dealer. Sale staff is slow to respond to customer enquiry and presented poor attitude. More
Kevin Harris is the guy to ask for! Walked into the dealer looking for my wife's dream car and there it was. 2014 Black Mustang. Met with Kevin and he went above and beyond helping make Walked into the dealer looking for my wife's dream car and there it was. 2014 Black Mustang. Met with Kevin and he went above and beyond helping make my wife's car dream come true. Even after we had the car he came by the house to set up the garage door opener and when we stopped by the dealer a few weeks later he had the car detailed for us. More
Great Experience Kevin was wonderful to work with. He was very helpful and took lots of time with us explaining differences, features, etc. He came and picked up my ne Kevin was wonderful to work with. He was very helpful and took lots of time with us explaining differences, features, etc. He came and picked up my new car from work to clean it, and again to have remote start installed so I did not have to worry about anything. He was great! We would highly recommend him! More
Toyota Purchase Bob did a great job selling me a new Toyota, patiently explaining the differences between vehicles, helping with test drives and updating me on change Bob did a great job selling me a new Toyota, patiently explaining the differences between vehicles, helping with test drives and updating me on changes. More