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Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Great Place and Great People Spencer and Danett were great to work with! I would recommend them to anyone. They really worked to earn my business and it made the difference for Spencer and Danett were great to work with! I would recommend them to anyone. They really worked to earn my business and it made the difference for me to go with them over other dealerships and brands. More
Waiting for the bad news...? I had a nice, no pressure buying experience. I came in to buy a specific vehicle, but it was no longer there. My sales guy found what I wanted in Fort I had a nice, no pressure buying experience. I came in to buy a specific vehicle, but it was no longer there. My sales guy found what I wanted in Fort Collins and had it in Cheyenne the next day. Being a single female , I wasn't sure what to expect from the car buying experience. But all my questions were answered, and I was carefully shown all the features of the car. I hate to negotiate, so time will tell if I paid too much or buying an extended service contract was a mistake. I hope not. I'll let you know... More
Outstanding service! Flat on fleet vehicle. Seth sent Chris to UBS to air tire so we could drive to Spradley for repair. Super service. KUDOS TO BOTH. Flat on fleet vehicle. Seth sent Chris to UBS to air tire so we could drive to Spradley for repair. Super service. KUDOS TO BOTH. More
Friendly service! Seth was extremely courteous and helpful even though my car only required minor service. I appreciate his willingness to service a vehicle that wasn' Seth was extremely courteous and helpful even though my car only required minor service. I appreciate his willingness to service a vehicle that wasn't purchased at the dealership, and that he treated me with as much care and respect as any other customer. More
Best Experience I've Had in a Dealership I'm terrified of car dealerships, having bought into the ideological misconception that they exist only to make money. Unfortunately, I bought a new c I'm terrified of car dealerships, having bought into the ideological misconception that they exist only to make money. Unfortunately, I bought a new car at a dealership which wasn't Spradley. At 12,000 miles my car began to fall apart. The other dealer refused to cover many of my repairs under warranty and even broke my skid shield. When I asked them to fix the skid shield, they used duct tape to hold it together. Skip ahead to this week. During a snowstorm, my skidshield dragged through some snow and the tape tore off. Parts of the shield were pushed up into the exhaust and melted, creating a chemically smell. Other parts of the shield dragged in the ground, making it impossible to reverse and drive in the snow. The next day, I went to Spradley Barr and Seth took great care of me, changing my perception about car dealerships. Spradley is honest and caring. They put me before making money for the company. My anxiety levels dissipated within an hour from the time I first arrived. My car is fully functional, again; and I will never take it to anyone else. More
Seth was great! We recently bought a car and brought it in to have the tire looked at. Seth was very helpful and went above and beyond to accommodate us. We recently bought a car and brought it in to have the tire looked at. Seth was very helpful and went above and beyond to accommodate us. More
2 Hour Appt Took 5.5 Hours My Hyundai had a recall and since I purchased it at Spradley Barr Cheyenne I scheduled an appointment to have it looked at. The recall notice stated t My Hyundai had a recall and since I purchased it at Spradley Barr Cheyenne I scheduled an appointment to have it looked at. The recall notice stated that it would take 1 -2 hours to fix in the event that was needed. However, when I showed up for my appointment (I live 3 hours away) Jerry informed me that he didn't have me down and that they didn't have the parts on hand if indeed my car needed to be fixed. No problem ~ I enjoy visiting Cheyenne so scheduled another appointment day. Two weeks later I dropped my car off at 10:45 to have it inspected. Thought I could run some errands while in the big city. Waited 30 minutes for the shuttle car but it never showed up. Talked to Blaine in sales - he was wonderful - and he dropped me off where requested. Three hours later (at 1:45) I returned back , by shuttle this time, to pick up my vehicle only to be told it wasn't ready yet. Told Jerry that I understood but wasn't happy that it wasn't done. Because the shuttle wasn't available I walked over to the Home Depot. I returned back to the service center around 3:30 and guess what??!! Vehicle still wasn't ready to go. I was extremely unhappy at this time and tried to talk with Jerry but he walked away. I then visited with Scott - great person - who tried to help out. He didn't have an explanation for why it was taking so long. My car was finally ready at 4:25. I never expected that this service would take so long!! My suggestion would be for S-Barr to making courtesy cars available to out of town customers. More
Great experience! Nice people. Love our new SUV! Very helpful and understanding with our new car buying. We always buy our new vehicles at Spradley Barr in Cheyenn Nice people. Love our new SUV! Very helpful and understanding with our new car buying. We always buy our new vehicles at Spradley Barr in Cheyenne! More
Couldn't be happier with the car buying experience! Spradley Barr of Cheyenne has a wonderful, knowledgable, efficient staff! They were diligent in assisting us find the right vehicle with just the rig Spradley Barr of Cheyenne has a wonderful, knowledgable, efficient staff! They were diligent in assisting us find the right vehicle with just the right features that fit our needs. Cristin in sales was so comfortable to work with, and she went the extra mile to see that we got the car we'd be happy with, and we are! I will definitely be returning to this dealership when we are ready for a new car. And Ford is a company America can be proud of. Love the features of my new Explorer! Safe, beautiful, high tech, and comfortable! More
Excellent service, from start to finish and beyond. Just came in for a simple oil change, Seth took care of us and was super friendly and handled everything very professionally. He had a few suggestions Just came in for a simple oil change, Seth took care of us and was super friendly and handled everything very professionally. He had a few suggestions of things we might want to do, but wasn't overly aggressive about getting us to do them which is a huge plus. He took the liberty of finding quotes for everything and said if we could find it lower he would match that, but again, didn't twist our arms about anything and only performed what we came in for with no hassle. Finally, I accidentally left my phone behind and Seth held onto it for me and kept it safe until I returned to get it, which was actually a few minutes after he normally would have closed. All around just incredible service and super easy to deal with, and can't thank him enough for going above and beyond to protect my property which I foolishly left behind. Definitely will go back to deal with him, especially when we get the work suggested to us done! Great service and greatly appreciate having dealt with him! More