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Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Customer Service I recently leased a Toyota Prius from Spradley Barr and the whole experience was a good one. But the service did not stop there. On Saturday morning I recently leased a Toyota Prius from Spradley Barr and the whole experience was a good one. But the service did not stop there. On Saturday mornings, you can go in for one-on-one instruction on how to work the electronics such as voice commands, how to show displays on the screen, set up controls. I had about a 45 minute help on the basics of working with the displays on the computerized settings and it was a really big help. Once again, the staff is eager to please and they are really interested in good customer relations. I highly recommend Bob Mormon, who helped me and who has worked with me in the past. You can't go wrong with Spradley Barr. More
Wonderful! Brandon D. and Travis B. were friendly, courteous, informative. They worked hard to get my deal done. It was a pleasure working with them. True Profes Brandon D. and Travis B. were friendly, courteous, informative. They worked hard to get my deal done. It was a pleasure working with them. True Professionals. Thank you. More
A Pleasant Experiencde I have been doing business with Spradley Barr of Cheyenne, Wyoming for 10 years and I keep going back to buy another car because it is such a pleasant I have been doing business with Spradley Barr of Cheyenne, Wyoming for 10 years and I keep going back to buy another car because it is such a pleasant experience. They dealt with me in a professional manner and with great respect and courtesy. They were very helpful in getting me to the point I wanted to be. I highly recommend Mr. John Austin, with whom I worked, and after the sale he went over all of the controls in the car with me, which I greatly appreciated. I have never had anyone spend so much time with me to make sure I understood the basics of the car. Spencer Gordon was very helpful in explaining how a lease works and helping me get the coverage I needed. And Travis Brown, the finance manager really helped me decide what they could do for me to get where i needed to be from the financial end of it. I must also say that the service department is absolutely tops and I would never take my car anywhere else for the quality of service they provide. Everyone associated with Spradley Barr is exceptional. I highly recommend them. I will always go back. More
Outstanding Experience No one likes the car buying process. This was an exception. Dwight (sales) was respectful and personable, very low pressure. Mike (manager) went out o No one likes the car buying process. This was an exception. Dwight (sales) was respectful and personable, very low pressure. Mike (manager) went out of his way, and was fair and honest. Spencer (finance) not only closed out the deal quickly, but he worked to get me a better rate than I'd been approved for. They didn't budge much on the original sale price (it was a good price to begin with), but they did give me more than I was expecting on my trade. One thing I was dreading, that didn't happen here: during the close-out, I'd get pelted with a bunch of nickel-and-dime extras. In fact, they agreed to go over-and-above our original agreement! People in Cheyenne tend to think they'll always get a better deal in Colorado. After buying in Brighton, Denver, and Cheyenne, I can attest that based on the overall process, the integrity, and the fairness...the folks at Spradley Barr win hands down. Sure, if you like haggling over undercoatings and iffy extended warranties just to (maybe) save a grand or two, then you might prefer the CO dealers. More
Super people to deal with. Probable the most pleasant vehicle purchase i have ever made. The sales personnel was great. Their staff is so friendly I will always try to go ther Probable the most pleasant vehicle purchase i have ever made. The sales personnel was great. Their staff is so friendly I will always try to go there in the future More
Review Was happy and very satisfied at this dealership. Our second time there dealing with spencer and once again it was a great experience . We will surely Was happy and very satisfied at this dealership. Our second time there dealing with spencer and once again it was a great experience . We will surely be back! More
The Best Ever dealership and employees Bought a Toyota Avalon Hybrid. Bob, Brandon & Travis were great to work with. We have been buying from Bob since 1997. They are so knowledgeable. Grea Bought a Toyota Avalon Hybrid. Bob, Brandon & Travis were great to work with. We have been buying from Bob since 1997. They are so knowledgeable. Great Experience. More
Stopped by for an oil change When entering the service shop I was immediately and graciously greeted by the assistant service manger Zack Stewart. Zack offered me help with decidi When entering the service shop I was immediately and graciously greeted by the assistant service manger Zack Stewart. Zack offered me help with deciding on what I needed to have serviced with my Lincoln Towncar - He made sure that my oil change alert on my dash was reset, that my oil change was propertly completed and that a through inspection was done. He sat down with me and gave me a thorough feedback on the inspection results. I was very satisfied with the excellent service Zack gave me. I felt confident that I was in the best of hands when I left the dealer. Zack is a great representative of the Spradley Barr dealer. They are fortunate to have him on their team. Excellent CUSTOMER SERVICE! More
Greatest Salesperson I just have to let people know how well I was treated by Jordan Martin and Kevin Harris at Spradley Barr, Cheyenne, WY. They really worked hard to ma I just have to let people know how well I was treated by Jordan Martin and Kevin Harris at Spradley Barr, Cheyenne, WY. They really worked hard to make the deal work in a payment I could afford for my beautiful 2014 Toyota RAV4. I will be telling everyone what great service I received from these two wonderful men!!! More
Easy! I saw a car advertised online, went to look at it and drove it home in an hour! The best new car sale I've ever made! I saw a car advertised online, went to look at it and drove it home in an hour! The best new car sale I've ever made! More