Back

Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.6
795 Reviews

2200 Westland Rd

Cheyenne, WY

82001

Directions

By Type

Showing 795 reviews

May 09, 2016

New car After a shaky start with sales the Spradley management of David Sutherland and Spencer took over and made the purchase process fantastic! David worked More

by padl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sutherland, Spencer.
May 03, 2016

Not a good dealer They were very pushy. I went in telling them what I wanted and where I wanted my price to be. Instead of helping me find the vehicle I asked for they More

by Ohnedich2568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Elder
May 04, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for taking the time to rate our place of business. It is our primary goal to meet and exceed your expectations. Our people are known for providing exceptional customer service, it is regrettable to read your summary of a "less than favorable" visit. Please reach out to our General Sales Manager at 307-773-0356. We welcome the chance to improve and will strive to regain your trust in the future. Best Regards, Spradley Barr Motors

May 02, 2016

A+ Experience Always a pleasure to do business with Spradley Barr Motors Hyundai in Cheyenne. Danette is very knowledgable and explains things in a precise easy to More

by dpetsch68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer, Danette
April 29, 2016

Worst Experience EVER I financed a car for them in 2012 and I loved the service so I decided to go back. I found a vehicle that I really wanted and inquired about it. I was More

by NotAgain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kline Growens and a sales manager (short guy with brown hair), Jennifer Levengood
Apr 30, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

We apologize for any misunderstanding with our staff and Management yesterday on your visit. We value your business and certainly welcome a chance to improve on your experience. Credit approval and down payment requirements are based on individual credit criteria. Matching this criteria to a vehicle and terms sometimes is challenging. We regret not meeting your expectations and remain diligent to continuous improvement. Best Regards, Spradley Barr Motors

April 24, 2016

Good Experience Pleasant approach by staff not too overbearing. Knowledgeable of vehicle and related items was very good. Encouraged us to call should we have any qu More

by Wyomingbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon McCarthy, Kevin Harris
April 22, 2016

Do not understand what you are asking for? I had an excellent Salesperson and the Finance person was excellent. Everything went smoothly. They did all they could for me to help me get my pymts More

by monetmary5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer is who I am dealing with the most
May 03, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

We are happy you got out of a vehicle you thought was unsafe. Enjoy the new ride and we are alway here to meet your service needs! - Best Regards, The Spradley Barr Motors Team

April 18, 2016

Great experience, great car! I had the most wonderful experience working with Brandon and Travis! They didn't waste my time, they made everything so easy and they weren't just try More

by Laurenlavaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Brandon Dominy
April 16, 2016

RAV4 Hybrid We have never had a good experience purchasing a new vehicle until now. This was the easiest and least stressful dealership we have ever dealt with. A More

by RAV4 Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Travis Brown, Bob Morman, Brandon Dominy
March 29, 2016

GREAT CUSTOMER SERVICE WE WERE OUT OF STATE ON VACATION HAVING CAR PROBLEMS I LOCATED YOUR DEALER AND CURTIS WAS VERY HELPFUL. HE GOT US IN, DIOGNOSED THE PROBLEM AND GOT U More

by good service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Higgins
March 28, 2016

New car After a shaky start with sales the Spradley management of David Sutherland and Spencer took over and made the purchase process fantastic! David worked More

by padl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sutherland, Spencer.
...
60
...