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Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Superb Salesman I have been buying Ford products since 1964 and I have encountered some pretty good sales people [and a few not so good] but I have never envisioned t I have been buying Ford products since 1964 and I have encountered some pretty good sales people [and a few not so good] but I have never envisioned that there existed a car salesman of the integrity, personality, respectfulness and genuine concern to meet his customers needs until we met Robert Salazar. My wife Kathy and I went to this dealership with the intent to obtain information on a 2017 Ford Edge Titanuam which we wanted to purchase in early September 2016. Our conversation with the General Manager shifted to the Lincoln MKX and I told him after doing my research I could not find anything telling me why it was $10,000 plus higher than the Edge. He had Robert bring one up for a test drive and since he didn't have the dpec on the 2017 Edge, we saiud why not.From our initial meeting with Robert we realized the professional he was, truly concerned with ensuring that the customer's needs were metand that they were not being sold something they really didn't need or want. Robert spent the entire afternoon discussing with us what we wanted and did not want in our vehicle and then explained the benefits of having some and not the others. Never once did he attempt to high pressure us into purchasing a vehicle they had on the lot and told us several times he would be glad to locate exactly what we wanted. We didn't have an opportunity to meet the sales manager, Kevin Harris as it was his day off, but when we did meet him we again were highly impressed. In our opinion, Spradley-Barr is extremely fortunate to have these two highly profssional individals on thier staff. More
Good Experience We were pleased with our experience. Brandon was easy to work with and helpful, knowledgeable and made the process of buying our used car fairly easy. We were pleased with our experience. Brandon was easy to work with and helpful, knowledgeable and made the process of buying our used car fairly easy. We are not typical car buyers and have not purchased a vehicle in over 10 years. Brandon walked us through, answered all our questions and we left feeling like we were treated fairly. Our appreciation and thanks to both Brandon and Travis. More
Awesome customer service Cristin and Kevin were just awesome. Did everything could to get us in a new 2106 Ford Edge. I would deal with again. Rob did a great job and getting Cristin and Kevin were just awesome. Did everything could to get us in a new 2106 Ford Edge. I would deal with again. Rob did a great job and getting us financing More
Great car buying experience I was nervous to buy such a new car as I've always had used cars, but Jon McCarthy made my experience fun and an easy transaction. He was extremely pr I was nervous to buy such a new car as I've always had used cars, but Jon McCarthy made my experience fun and an easy transaction. He was extremely professional and took time to personalize my husband and I's time with him. I am very exited to have an awesome warranty on my Ford Explorer. So far, I LOVE my new car!!!!! More
Purchase new car Brandon Dominy was excellent to work with. As he showed me all the features to the car, he listened and answered my questions thoroughly. Thanks for Brandon Dominy was excellent to work with. As he showed me all the features to the car, he listened and answered my questions thoroughly. Thanks for your respectful approach and knowledge of the cars. More
Good service and car I am satisfied with the dealer's services and my new car. Sales manager was very professional. But not from Hyundai finances. I am not happy with that I am satisfied with the dealer's services and my new car. Sales manager was very professional. But not from Hyundai finances. I am not happy with that. More
Oil Change Average experience. My recommendation; When a customer is standing at the counter waiting for help, and an employee comes in, they at least acknowledg Average experience. My recommendation; When a customer is standing at the counter waiting for help, and an employee comes in, they at least acknowledge the customer. I felt uncomfortable standing there wondering if I was being ignored, or employee was just too busy to realize I was there. After service I was asked to complete this survey. Not sure who helped me, but Warren Collins business card was attached to survey card. More
Great Experience This dealership was wonderful to work with. I was in a lease that I wasn't happy with and Jon and Spencer went out of their way to help me. Ended up s This dealership was wonderful to work with. I was in a lease that I wasn't happy with and Jon and Spencer went out of their way to help me. Ended up switching from a Veloster to a Sonata and am quite happy. I felt like they went out of their way to help me out all without any pressure to buy. They were very honest and up front about everything. Would recommend. More
Seth Perriton gives above & behyond customer service Shout out for Seth Perriton for his professionalism, listening skills, kindness and respect. He truly went above and beyond average customer service e Shout out for Seth Perriton for his professionalism, listening skills, kindness and respect. He truly went above and beyond average customer service expectations, in my opinion, in a recent service incident on my 2010 Escape. I believe the front line staff in an organization make or break consumer confidence and loyalty and Seth's actions in taking care of every detail of my service situation have reinforced my trust in the Service Center at Spradley Barr Cheyenne. More
2017 Santa Fe I had a great experience with Spradley Barr Motors and especially the Hyundai Guys. We got exactly what we were looking for with great customer servi I had a great experience with Spradley Barr Motors and especially the Hyundai Guys. We got exactly what we were looking for with great customer service. I am actually excited to back to Spradley Barr to have my new vehicle serviced. More