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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.6
795 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 795 reviews

November 29, 2016

Oil change My experience in getting my oil changed at Spradley Barr was amazing Seth perriton was very attentive at the front desk and the guys in the back got m More

by Mitchjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Dec 01, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to tell us about your experience here at Spradley Barr Motors. We're so glad that our Quick Lane was able to get your vehicle serviced in a timely manner. Seth and the rest of the service department know how valuable your time is and work hard to make sure they honor that. We hope that you will consider us for any future vehicle needs you may have!

November 29, 2016

oil change I went into the quick lane for oil change and tire rotation. Warren Collins was very friendly had great service was done in less time than expected ve More

by sheliann915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Collins
Dec 01, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to leave us a review. We're so glad that we were able to meet your needs and get your vehicle taken care of in a timely manner.

November 28, 2016

FIrst vehicle oil change I dropped my 2016 F350 off for its very first oil change and was greeted with pleasant smiles and happy staff eager to help me out with my oil change. More

by Levi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Collins, Josh Mcgurn
Nov 29, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to leave us a review, Levi. We're so glad that you enjoyed your first service experience here. Warren, Josh, and the rest of our Quick Lane staff work hard to get your vehicle serviced in a timely manner because we know how valuable your time is. We look forward to seeing you for your F350's next oil change!

November 28, 2016

Excellent Service from Seth I have been in a few times before to get my oil change done but every time that I have been in and Seth has been there to help me it has been an excel More

by Kaleb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 29, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to let us know how you enjoyed your service experience, Kaleb. Seth works extremely hard to ensure that his customers are taken care of. He knows how valuable your time is and strives to provide excellent service in a reasonable time frame. We hope to see you in again for your next service!

November 27, 2016

Excellent work and Excellent service by the staff! I needed tires for my car, they had just sold out of the size I needed, but the shipment was fast- the staffing was amazing and I always feel like fam More

by Fusion's Rock!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Kevin Harris, Seth Perriton, Josh Mcgurn
Nov 29, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to leave us such a great review! Our service department staff come to work every day with excellent customer service as their goal and they love to hear about it when they do well. We know how important reliable transportation is and tires are one of the most important aspects, especially during our Wyoming winters! We hope to see you in again soon for regularly scheduled maintenance!

November 27, 2016

John was awesome helping me find the right truck Spradley did an awesome job helping me trade my care in and find the right truck for my needs very helpful no pressure made it very easy. More

by Joanne Earley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levengood
Nov 29, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for letting us know how you enjoyed your recent experience here at Spradley Barr Motors, Joanne. John truly cares about his customers and wants to make sure that they get exactly what they need. We're so glad to hear that he was able to accomplish that with you. Don't forget to bring your new truck in for its regularly scheduled maintenance!

November 26, 2016

Service Had some work done on my suburban and the customer service was great, was done in a timely manner! THANK you for the great customer service! More

by Desarae Prinz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 29, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to leave us a review Desarae. Josh and Seth work hard to make sure that every customer leaves completely satisfied with their service experience. We hope to see you in again for your vehicle's regularly scheduled maintenance!

November 24, 2016

Yet another reason to be thankful We are in Cheyenne, WY (from Columbia, MO) visiting our kids in the Air Force for Thanksgiving. While driving, we experienced an ear-piercing, metal- More

by Bruce Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 25, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for taking the time to leave us a review. We know how frustrating it can be to experience car trouble while traveling, especially over the holidays! Josh and Seth were more than happy to help out and get you back to your family to enjoy the holidays.

November 21, 2016

Recall Had a recall on my 2011 Ford F150. Brought it in and Jason was very friendly and helpful. Took about 15 minutes and that included a nice car wash. Fri More

by golfing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kilmer
Nov 25, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for taking the time to let us know how you enjoyed your experience here at Spradley Barr Motors. Jason and the rest of our service department team work hard to ensure the vehicles are repaired correctly in a timely manner. We also know how nice it is to have a clean car! We hope to see you back in for any other vehicle needs you may have.

November 21, 2016

I'll be back to this dealership I had a problem with a prior service that was done on my 2008 f250 and wasn't happy but Josh and Seth made this better . Thank you for making this rig More

by theresa61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 25, 2016 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for taking the time to leave us a review, Theresa. We truly appreciate you giving us the opportunity to make things right. We hope to see you back in our award winning service department for any future vehicle needs you may have!

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