Ken Garff Ford Hyundai Toyota Cheyenne

This was my first time buying a car and denett made my shopping experience a breeze! I fell in love with a car but after further research I came to the conclusion that the first car wasn't for me. I expre shopping experience a breeze! I fell in love with a car but after further research I came to the conclusion that the first car wasn't for me. I expressed my concerns with denett and 2 days later I got a call about another car . Needless to say I bought my first car and I'm in love ! More

Bought my Camry new in CO, live in NE and use Spradley Barr Cheyenne to service my vehicle. Neighbor's tree fell on my hood, drove to Cheyenne experienced horrible noise in the engine. Called and they wer Barr Cheyenne to service my vehicle. Neighbor's tree fell on my hood, drove to Cheyenne experienced horrible noise in the engine. Called and they were able to get me in as soon as I could get there. The Toyota shop was under construction so they accommodated me in the Hyundai service center. This was a WOW experience because they were busy, there were several people in buying cars. John Hoff took amazing care of us to get my friend and I in and out, while explaining the issue (minor- quick fix). This is the type of service I expect as someone who purchased my car new from a dealer. However not all dealers have given this level of service, which is disappointing. I feel valued by the service team when I come in and they always take the time to explain what's going on when they inspect and work on my vehicle. Thanks John for squeezing us in and not making us feel like an inconvenience. I really needed to know that my car was safe to drive home back to NE. More

Very good experience. Told Robert what We wanted and how much we wanted to spend, he and Kevin worked with us and made it work! much we wanted to spend, he and Kevin worked with us and made it work! More

Excellent experience. It was a no pressure from Thomas and it might have been the fastest transaction ever. The dealership has kept in good, yet not overbearing communication. Thomas was honest throug and it might have been the fastest transaction ever. The dealership has kept in good, yet not overbearing communication. Thomas was honest throughout, if he didn’t know the exact answer (to my in the weeds questions), instead of just making something up or guessing, he took the tome to do the research and get it right. More

I would like to give a shout out to Josh McGurn over in service. He went out of his way to help solve my truck issues. Fast friendly service by all in that department. service. He went out of his way to help solve my truck issues. Fast friendly service by all in that department. More

Bait-and-switch tactics, poor customer service This is a dishonest dealership with tremendously poor customer service. I purchased a 2020 Tundra and when I made the deal, I signed the sheet say This is a dishonest dealership with tremendously poor customer service. I purchased a 2020 Tundra and when I made the deal, I signed the sheet saying that the sales tax would be included in the loan. It was not. The dealership said they would modify the loan - which I was told could be done no problem - and came back and said, well, no we can't. The sales manager actually said, "Hey, it's not our problem, it's your problem." Buyer beware. This is what you'll get with a Spradley Barr deal. And when I spoke with the GM, he said basically that yes, it was a mistake, but not one they were willing to fix. And was rude about it. Condescending, even. Want a Toyota in southeast Wyoming? There are other, better options than this dealership. Completely unprofessional. More

Wonderful Experience and can’t wait to use Denett for future needs! Our new Hyundai is going to take us to lots of new places! future needs! Our new Hyundai is going to take us to lots of new places! More