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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.6
795 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 795 reviews

August 09, 2017

Excellent service My husband I were unsure what car we were wanting and were shopping around. Everyone at the Hyundai dealership was extremely friendly and helpful, esp More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Todd
Aug 14, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Ruth, we really appreciate you for taking the time to write this review. We strive to provide the most pleasing and exciting experience to each and every one of our customers. We're glad Nick Todd showed you the attentive service you deserve. We will be looking forward to seeing you in the near future to service your vehicle.

August 03, 2017

Spradley saved my credit I worked with Cheyenne automotive, a part of spradley, to purchase two cars using their in-house financing. Just years later, they were able to help m More

by JOV805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita, Denett Goehringer
Aug 07, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad our team worked sedulously to fulfill your needs. We hope to be of service to you again! Take care!

August 01, 2017

great Denett and Spencer were just outstanding. I will recommend the dealership to my friend and I will be back as a customer again. Dealership was clean al More

by melbosmith2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denett Goehringer, Spencer Gordon
Aug 07, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for taking the time to share your feedback! I’m happy to hear that Spencer and Denett went above and beyond your expectations to provide you with the great customer service we strive to deliver to each of our guests. If there's anything more that we can do for you, please come back and see us at any time!

July 27, 2017

Review Great job. Very impressed. They were all very informative. I was shown all the pieces that come with my car and went through the settings of it. More

by a_chris_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, Nick Todd
Jul 31, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We compete to provide the best customer service and I’m glad the efforts paid off on your last visit. We are glad our team worked sedulously to fulfill your needs. Please do not hesitate to stop in if you have any questions or to just say hello. We look forward to work with you in the future.

July 27, 2017

Unknown The sales associate was fantastic. The only damper was paying sticker price and being told they wouldn't budge because of rebates. My friend bought on More

by kassifuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Teasley
Jul 31, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for taking the time to share your experience with us. We value your opinion and I’m confident it will help us grow. Our goal is to achieve 100% customer satisfaction and I regret we did not achieve that objective with you. If you would like to speak further on this matter, please reach out to us at 307-638-3335.

July 27, 2017

Great custome rservice in the Ford services dept. We were in for a (what we thought was an emergency) service at the Ford Dealership on 7-27-17 and was treated with the best customer service! They lis More

by woodward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nielsen, Jason Kilmer, Curtis Higgins, Josh Mcgurn
Jul 31, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for your kind words, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 26, 2017

Okay. Before we left with the new car my wife asked if we could get a hat. I asked Nick and he replied with a resounding yes. Before you leave you will More

by bobfrantz1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, Maria Sutton, Nick Todd
Jul 31, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Bob, thank you so much for taking the time to write this review. It's our goal to make sure we find you the car that perfectly fits your needs, so we couldn't be happier to see the kind of attentive service our staff showed you. It's truly an honor to know we could leave you feeling so pleased and satisfied! We'll be sure to pass this along to our staff. Thank you so much for sharing, this means the world to us!

July 24, 2017

One of my best dealership experiences I was returning a leased Hyundai and coming from Nebraska without an appointment. The used car sales manager, Steve helped us immediately. I had some More

by Leasereturn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young man who also helped in the body shop assisting Robby, Steve Secrest, Robby Bartlett, Spencer Gordon
July 19, 2017

Excellent Dealership Working with John Austin is the best salesman we have had the opportunity work with. Very knowledge about explaining in detail all the functions of t More

by Buyers M&M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
An accountant whom we did not remember is name., John Austin
Jul 21, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for the great rating and we really appreciate your kind words. We're pleased our Spradley Barr team was able to provide you with excellent service. We know you will LOVE your Toyota for years to come! Hope to see you on your next visit.

July 18, 2017

Hyundai Review I got to work with Brandon on my Hyundai deal 2 weeks ago and he went above and beyond to make sure I was getting the car that fit my needs and was be More

by alyssam0514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dominy
Jul 19, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Alyssa, thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad our team worked sedulously to fulfill your needs. We hope to be of service to you again! Take care!

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