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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.6
795 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 795 reviews

November 09, 2017

Disappointed overall Other than Seth Perriton in the Quicklube and the Staff in the Paint & Body Shop my view of the Spradley Dealership is not that stellar. More

by Bryan Scadden
Recommend Dealer
No
Employees Worked With
Robby Bartlett, Adam Van Der Hoeven, Steve Corso, Seth Perriton
Nov 10, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

I'm really sorry your experience was not what you expected. We strive to provide the most pleasing and exciting experience to each and every one of our customers. Clearly something went wrong here, leading to a less than ideal visit for you. Please give us an opportunity to rectify our mistake and understand your unique needs. You and the rest of our customers mean the world to us and we wouldn't be where we are without you. Please contact us at 307-638-3335 so we can assist you in any way we can to fulfill your needs and improve your experience with us. With our sincerest apologies, Mike Ervin 307-773-0365

November 09, 2017

very helpful I came in with my motor home and Seth didn't hesitate in doing an oil change and answering a question about the brakes. Then called me when it was com More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 10, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc, was so enjoyable and that Seth showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

November 08, 2017

Awesome Experience My experience buying a car at this dealership was very good. Cristen made it as easy as possible for me and did everything she could to find the vechi More

by cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristin Sevchuk
Nov 10, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for the rating. We are so glad Cristin made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

November 04, 2017

Great job as always. Thanks for servicing my truck. You guys do a great job of only servicing what my truck needs and making sure the fluids are in good condition. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Seth Perriton
Nov 07, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Danny, thank you so much for your kind words. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

November 03, 2017

Great Service Just simply great service and friendly,helpful service. They identified the issue quickly and got me on my way without a fuss. Just fid people. More

by Denghar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Perriton, Josh Mcgurn
Nov 07, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We compete to provide the best customer service and I’m glad the efforts paid off on your last visit. We are glad our team worked sedulously to fulfill your needs. We look forward to work with you in the future.

November 03, 2017

Cheyenne Spradley Barr Hyundai Service My review of the Hyundai Service was top notch and Matt Peters and Adam Muck made a great impression. Matt handled my concern of my 2001 Hyundai Santa More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Peters, Adam Muck
Nov 07, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for taking the time to write this great review. We pride ourselves in our customer service and our ability to put our customers’ needs first. We are glad our staff showed you the attentive service you deserve making this a very satisfying experience. We look forward to seeing you again for any of your vehicle needs.

October 30, 2017

We were treated with respect and all employees fantastic We were treated with respect and all employees are fantastic. Our salesmen John Austin went above and beyond to make the sale enjoyable the finance p More

by ron1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Nov 01, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you Ron1964, for giving us a high rating for a review! We are so pleased your experience at Spradley Barr Motors Inc., was so enjoyable. We hope to see you again soon for any of your vehicle needs.

September 29, 2017

You saved the day! We were on our way to Yellowstone and needed to get the car serviced. We had planned to have it done in Cody and called Fremont Ford to schedule an a More

by Fla.Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mcgurn
Oct 02, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

It's great our service department was able to help you get your vehicle serviced and back on the road! Hope the rest of your trip is fun and your able to make memories that will last a life time.

September 23, 2017

Kline Gowen assisted my wife an I in leasing a 2018 Toyota Camry XSE. I've purchased a lot of vehicles in my lifetime and have NEVER met a salesman as pleasant t More

by Tommy Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, Kline Gowen
Oct 02, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Tommy, we are very happy that Kline provided you with the best customer service! If you have any questions, please reach out to Kline anytime.

September 22, 2017

Phenomenal service Nick was a phenomenal salesman! He listened to me and made me feel competent even when I was unsure. He got me in a wonderful vehicle within my budget More

by Mmcdonn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Todd
Oct 02, 2017 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

We would like to say, Thank you for taking a few time to submit a great review about Nick! If you have anything you need in the future, please don't hesitate to reach out to Nick or anyone of our managers. We would be happy to help!

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