Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Terrible customer service!This Toyota Dealer is the Terrible customer service! This Toyota Dealer is the worst dealer I had ever seen before. I do not recommend this service because they are not polite Terrible customer service! This Toyota Dealer is the worst dealer I had ever seen before. I do not recommend this service because they are not polite for the customer. They are rude. Especially the service department… More
Had a slow leak that the tire place believed was a "bead leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (t leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (the Cheyenne dealership) have gone above and beyond to give good service or sort out an issue fairly. I don't make time to do reviews very often (unless they are bad ones, haha!)--but did feel compelled this time to give them some encouraging words and let them know that they are appreciated. More
John was very knowledgeable and was able to answer all questions about the car, Avalon, that we were purchasing. He responded promptly to all requests and ensured our satisfaction. The two drawbacks was questions about the car, Avalon, that we were purchasing. He responded promptly to all requests and ensured our satisfaction. The two drawbacks was that we had to return to complete the financing paperwork as the had only one finance representative available. Joe Baker, finance, made the process easy and smooth. The second drawback was the car was dirty when we took ownership. Even though it went through the wash bay the exterior was not clean. John , our sales representative, was cleaning windows as we were getting ready to leave. He wanted our complete satisfaction and has it. More
Carl Blackbird was extremely courteous and attentive to all of our needs and wants. Kevin Harris remains the BEST as we have dealt with him on other occasions all of our needs and wants. Kevin Harris remains the BEST as we have dealt with him on other occasions More
Very knowledgeable salesman. Everyone was very helpful and made it easy to purchase a vehicle. Our Rav4 was cleaned and filled with gas before we left. and made it easy to purchase a vehicle. Our Rav4 was cleaned and filled with gas before we left. More
Great service- fast, friendly and inviting, won’t go anywhere else! Thank you so much for your willingness to go above and beyond. - you guys rock!! anywhere else! Thank you so much for your willingness to go above and beyond. - you guys rock!! More
Joseph was great to work with. Very professional and upfront about pricing and financing options. I love the new car and recommend this dealership and Joseph if you're in the market. upfront about pricing and financing options. I love the new car and recommend this dealership and Joseph if you're in the market. More