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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.7
793 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 793 reviews

October 14, 2021

They just want to make as much money from you as possible. They wont sell you a vehicle if you dont use their finance. They wont sell vehicles to anyone who is not white. Oliver is the worst. More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oliver Robinson
Oct 14, 2021 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Arun, We're sorry we fell short of your expectations. We have federal regulations to follow when dealing with an international purchase; Oliver followed the procedure. Thank you for the opportunity to speak with you yesterday, and we hope we can meet in person someday soon.

Oct 14, 2021 -

Arun responded

Yeah well I love how professional Oliver was in saying "You dont deserve one anyway" when we mentioned walking away from other reservations. And this wasnt an international purchase - please own up to wanting the finance commission. Also, what federal regulations?

September 12, 2021

They were able to order in the vehicle I wanted in reasonable time during a shortage of new vehicles. They were friendly and helpful through the entire shopping and buying process. More

by Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Austin
September 09, 2021

Terrible customer service!This Toyota Dealer is the Terrible customer service! This Toyota Dealer is the worst dealer I had ever seen before. I do not recommend this service because they are not polite More

by npnp2014
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Corso, Jason Kilmer, Josh Mcgurn, Darwin Tanner , Matt Peters, Kassandra Collins, Ethan Griffin
July 21, 2021

Had a slow leak that the tire place believed was a "bead leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (t More

by BenghazidByFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Corso, Jason Kilmer, Josh Mcgurn
July 19, 2021

John was very knowledgeable and was able to answer all questions about the car, Avalon, that we were purchasing. He responded promptly to all requests and ensured our satisfaction. The two drawbacks was More

by sherrielevit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baker, John Austin
June 26, 2021

Polite, not high ptessure and knowledgeable. Very nice people. A great experience. More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Griffin, Cole Kline
June 16, 2021

Carl Blackbird was extremely courteous and attentive to all of our needs and wants. Kevin Harris remains the BEST as we have dealt with him on other occasions More

by Sciffo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, Carl Blackbird
May 16, 2021

Very knowledgeable salesman. Everyone was very helpful and made it easy to purchase a vehicle. Our Rav4 was cleaned and filled with gas before we left. More

by ElainekislerRav4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, John Austin, Eric Brooks
April 28, 2021

John kept track of what we wanted and took care of our needs without being a pushy car salesman, he’s a real pro! Joe Baker was also helpful, More

by Lcatwell
Recommend Dealer
Yes
Employees Worked With
John Austin
April 03, 2021

I got exactly the vehicle that I wanted. Oliver R worked well with me. I appreciate the no hassle sell and the attention to detail. More

by Dhodgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Robinson