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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.8
791 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 791 reviews

October 31, 2023

Took my 2017 Ford Escape in had the transmission replaced. The service personnel were very outstanding in all areas. From the service counter to the mechanics. The staff was very professional, un More

by Camaro69_1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Corso, Jason Kilmer, Darwin Tanner , Matt Peters
August 24, 2023

Went to this dealership on June 11th 2021 and bought a truck that I was assured by the salesmen Michael that it had no accidents and payed quite a bit for it… just a few days ago I find out that it did ha More

by clampocalypse
Recommend Dealer
No
Employees Worked With
Micheal MacMannis
March 14, 2023

Went and bought a car today, and the sales person, Dwight, was super professional and very kind. He met all my needs and requests, in a timely manner! However, the person who went over our loan with u More

by hopehernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristin Sevchuk, Dwight Stogsdill, Cole Kline
December 03, 2022

Oliver Robinson has been our salesman for our last two Rav 4s. We will never go to another salesman. He was accommodating & knowledgeable working for Spradley/Barr and Ken Garff. He never pressures fo More

by Jayne.joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oliver Robinson
Dec 08, 2022 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thanks for your review, Jayne! It is wonderful to hear that Oliver provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

April 24, 2022

Never go to this dealership! This dealer is very unprofessional and poorly managed. My experience should never be repeated. More

by Baitandswitch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mason
March 13, 2022

Spoke with Brandie Bryant about buying a car today. Got the spec sheet and was waiting for them to email me the out the door price. We called and called. They kept giving us the run around. Finally got More

by Ak92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandie Bryant, John Austin
December 19, 2021

Really great customer service. My salesman (Nick) was super-knowledgeable about the Prius I was buying and supported the amount I needed for my trade-in. I chose to use the contactless purchase meaning t More

by kransara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Corso, Nick Gasowski
November 24, 2021

Kline our Salesperson and Cristin our finance person were awesome! There was no pressure to buy. Kline listened to all of our needs and wants and helped us find the perfect car. He was very professional. W More

by JustinAshby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristin Sevchuk, Kline Gowen
October 14, 2021

They just want to make as much money from you as possible. They wont sell you a vehicle if you dont use their finance. They wont sell vehicles to anyone who is not white. Oliver is the worst. More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oliver Robinson
Oct 14, 2021 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Arun, We're sorry we fell short of your expectations. We have federal regulations to follow when dealing with an international purchase; Oliver followed the procedure. Thank you for the opportunity to speak with you yesterday, and we hope we can meet in person someday soon.

Oct 14, 2021 -

Arun responded

Yeah well I love how professional Oliver was in saying "You dont deserve one anyway" when we mentioned walking away from other reservations. And this wasnt an international purchase - please own up to wanting the finance commission. Also, what federal regulations?

September 12, 2021

They were able to order in the vehicle I wanted in reasonable time during a shortage of new vehicles. They were friendly and helpful through the entire shopping and buying process. More

by Erik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Austin
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