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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.8
794 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 794 reviews

July 29, 2019

Really great ! When we got on the lot, we were able to tell Nick what we were looking for and he led us to the exact pickup we were looking for at the best price ava More

by garydowdywy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Jul 30, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for taking the time to share your feedback! I’m happy to hear that Nick went above and beyond your expectations to provide you with the great customer service we strive to deliver to each of our guests. If there's anything more that we can do for you, please come back and see us at any time!

July 29, 2019

Bait and switch Called dealership to see if vehicle advertised on their website was still available. Was told yes. I had to drive 150 miles to view vehicle. Got 50 More

by Duane
Recommend Dealer
No
Employees Worked With
Mike Ervin, Oliver Robinson
Jul 30, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Duane, let me sincerely apologize for our error in communication. The 2018 FORD F-150 you inquired about yesterday is being held by a sold deposit, pending financing. This information was not communicated to our customer care center, who set your appointment. We will strive to improve our internal communication to prevent this from occurring in the future. Please accept our sincerest apology for the inconvenience that this caused you. We value your patronage, please contact me directly with any further concerns. Respectfully, Mike Ervin-GM 307-773-0354

July 25, 2019

Toyota Highlander purchase We had a great car buying experience with Spradley Barr. We will recommend this dealership to anyone looking to buy a car. We are very pleased with ou More

by CMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Jul 26, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for taking the time to write this great review. We pride ourselves in our customer service and our ability to put our customers’ needs first. We are glad our staff showed you the attentive service you deserve making this a very satisfying experience. We look forward to seeing you again for any of your vehicle needs.

July 18, 2019

Fabulous from beginning, throughout to finalization. Mr. Nick Gasowski was so extremely, extensively knowledgeable, professional, friendly , patient, no pressure for this expensive and enjoyable experie More

by 2souper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Jul 19, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Jana, thank you so much for taking the time to write this review. It's our goal to make sure we find you the car that perfectly fits your needs, so we couldn't be happier to see the kind of attentive service Nick showed you. It's truly an honor to know we could leave you feeling so pleased and satisfied! We'll be sure to pass this along to our staff. Thank you so much for sharing, this means the world to us!

July 18, 2019

Best expierence I've had with dealerships. Best results with a dealership. Nick Gasowski was very informative and friendly . Gave a very detailed review of the vehicle. I would recommend this More

by eclayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wray, Nick Gasowski
Jul 19, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you very much for such a great review. We strive to provide the best customer service and the best possible car buying experience. We're glad to hear that Nick was so helpful. It's great that we were able to find the right vehicle for your needs. We hope to see you again in the near future.

July 16, 2019

Wonderful and service friendly We both are very pleased with this Ford dealership Jaycee and Oliver were fantastic The overall experience was great. Everyone was so friendly and kn More

by Fusionguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, Steven Wray, Matt Peters, Oliver Robinson, Jaycey Lindsey
Jul 17, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc., was so enjoyable and that Jaycey and Oliver showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

July 13, 2019

2019 Hyundai Tucson Awesome customers Joe and Bob took amazing care of us with purchase of our brand new Hyundai we were able to get everything we wanted for the price we More

by Pat McGurn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Morman, Josh Mcgurn, Joseph Diaz
Jul 15, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for the rating. We are so glad Joe and Bob made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

July 08, 2019

Beware of Bob Not sure if Bob was having a bad day or just wanted to attempt to steal from some young adults with their first car buying experience. Not only did he More

by Randy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Morman
Jul 08, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Randy, here at Spradley Barr Motors we pride ourselves on outstanding customer service. We are sorry to hear of your experience, if you would like to discuss it in further details please contact our GM Mike Ervin at 307-638-3335 to try and resolve your concerns.

July 08, 2019

Good experience! Our salesman Nick was outstanding! We were shown all the features on our new Highlander and answered all questions we had. The whole staff there was More

by ncwyo2829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wray, Nick Gasowski
Jul 09, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc., was so enjoyable and that Nick showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

July 05, 2019

Nick rocks! We received over the top service from Nick, Steve and Jake during the purchase of our 2019 Highlander. A couple of initial issues were addressed in a More

by shensa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake in Service department, Steven Wray, Nick Gasowski
Jul 08, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for the great rating and we really appreciate your kind words. We're pleased Nick was able to provide you with excellent service. We know you will LOVE your Toyota Highlander for years to come! Hope to see you on your next visit.

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