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Ken Garff Ford Hyundai Toyota Cheyenne

Cheyenne, WY

3.8
794 Reviews

2200 Westland Rd

Cheyenne, WY

82001

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Showing 794 reviews

October 31, 2019

Got Exactly what I asked for Nick went out of his way to get me exactly what I was looking for. He came prepared to answer any questions and I knew the inventory that they had. Re More

by matthewkline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Nov 01, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc., was so enjoyable and that Nick showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

October 27, 2019

Hassle Free Experience We intended to delay our purchase for another year or so. Staff was friendly and there was no pressure. Sales staff was very knowledgeable about the More

by dcole300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Steven Wray, Nick Gasowski
Nov 01, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

We really appreciate you for taking the time to write this review. We strive to provide the most pleasing and exciting experience to each and every one of our customers. We're glad our staff showed you the attentive service you deserve. We will be looking forward to seeing you in the near future to service your vehicle. Please do not hesitate to stop in if you have any questions or just to say hello!

October 07, 2019

Knowledgeable friendly I felt confident in my decision because of all the information given by friendly sales staff. Financing was as easy and comfortable as it could be. More

by BarbB
Recommend Dealer
Yes
Employees Worked With
John Austin, Steven Wray
Oct 11, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for giving us such a great rating. Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

October 07, 2019

They did amazing in getting me into the car that I want with in the price range I needed. I was treat with respect and was give information and updated stats on what was going on with finance. Thank you. More

by blueyes43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Kevin Harris, Spencer Gordon, Dwight Stogsdill
Oct 11, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for giving us such a great rating. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you!

October 05, 2019

Amazing!!!! I cannot thank Nick with enough words!!!! He was amazing. He was so patient and listened to exactly what we wanted. He didn’t over sell. He made the c More

by jgeorgio5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Oct 07, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! We are so glad that Nick exceeded you expectations and we thank you again for your business. We look forward to your next visit! Safe travels!

September 23, 2019

Bad situation made good by awesome service! While traveling across country we lost our break booster assembly, We made it to Spradley Barr Ford in Wyoming where I spoke with Quick Lane manager, More

by Frank from Maine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn the mechanic?. Connie transportation?, Josh Mcgurn
Sep 24, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Frank, thank you so much for taking the time to share your feedback! I’m happy to hear that our staff went above and beyond your expectations to provide you with the great customer service we strive to deliver to each of our guests. If there's anything more that we can do for you, please come back and see us at any time! Safe travels!

September 22, 2019

If you LIKE your car DONT take it to Spradley Barr I moved to Cheyenne approximately 2 years ago when I took my Ford Escape to spradley Barr the 1st words out of their mouth is did you buy this here.I More

by Cyndi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Corso, Jason Kilmer, Curtis Higgins, Josh Mcgurn, Darwin Tanner , Matt Peters, Jacob Ammons, Katrina Cruz, Lanita Brinkoff
Sep 24, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

It sounds like your visit here Spradley Barr Motors Inc. did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust. Please give us a call at 307-638-3335 and we will do our best to make this better. We hope to hear from you soon.

Sep 25, 2019 -

Cyndi responded

IF YOU TAKE YOUR CAR TO SPRADLEY BARR IT WILL COST YOU MORE TIME AND MONEY Took this car in fo an oil change today (NOT TO SPRADLEY BARR) and they called me to tell me my battery is bad. The Same battery that Spradley Barr SUPPOSEDLY REPLACED With a brand new one when they SHORTED OUT. Talked with the people that did the oil change and now the car is totally un reliable and going to trade it in. SPRADLEY BARR HAS RUINED ANOTHER CAR. They couldn't give me a New Vehicle if I have to deal with there service department.

September 19, 2019

Quick lane Got an oil change and tire rotation the guys did a great job! Worked with Gary and Josh, they answered any questions I had about the service. More

by Nelle2590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mcgurn
Sep 24, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

We're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 16, 2019

Great Experience! Best experience working with Cristin, Kevin and Spencer! Cristin was the most knowledgeable person I met on the Ford 250. Very easy process, they deli More

by wawalsh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristin Sevchuk, Kevin Harris, Spencer Gordon
Sep 18, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you so much for the rating! We are so glad Cristin, Kevin, and Spencer made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

September 13, 2019

Long time customer 25+ years They have consistently sold me and my wife great Toyota auto's. We've had many over the years. Bob Morman and John Austin have been great to us. More

by Doppler55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Morman, John Austin, Steve Corso
Sep 16, 2019 -

Ken Garff Ford Hyundai Toyota Cheyenne responded

Thank you very much for such a great review! We strive to provide the best customer service and the best possible car buying experience. We're glad to hear that Bob and John were so helpful. It's great that we were able to find the right vehicle for your needs. We hope to see you again in the near future!

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