
Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Love My Certified Tundra! We went to Spradley Barr Toyota seeking options on the purchase of a new Toyota Tundra. It seemed a bit busy for a Monday so we were a little surpris We went to Spradley Barr Toyota seeking options on the purchase of a new Toyota Tundra. It seemed a bit busy for a Monday so we were a little surprised that we weren't ambushed by predatory salespeople when we entered the lot. We ended up working with Jaycey Gusaas and had a great experience with her through our buying process. She was not pushy and really listens to what you are actually seeking (model, color, features wanted, etc.). We drove a new Tundra Limited and fell in love with it so Jaycey tried to make us a deal on the vehicle. Unfortunately, the final numbers were a bit beyond what we could afford so we began looking at the used lot and they had a late model lease return Tundra with very low mileage, and it was Certified. Certified status requires an extensive checklist and inspection which essentially means it is "Like New". We purchased the two year old Certified Toyota Tundra Platinum and absolutely love our decision. The sales price was within our budget and the vehicle will help us to navigate the Wyoming winters in comfort and style. Thanks so much to Jaycey Gusaas for the awesome sales experience and also to Steven Wray for securing an excellent finance rate and showing us our options on warranty and service contracts. Spradley Barr Toyota, Cheyenne is an excellent dealership! More

Great I was very satisfied with the sales team and how they asked what I wanted and got me what I wanted, The sales team is amazing at there job. I was very satisfied with the sales team and how they asked what I wanted and got me what I wanted, The sales team is amazing at there job. More

Good people, great 4Runner No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited the process. We now have three Toyota’s in the family. I would definitely recommend this dealership and would buy from them again. More
Everyone was very professional the sales man was great not pushy but did his job with my concerns and well being first he was polite and took time to express every thing and answer every question I had not pushy but did his job with my concerns and well being first he was polite and took time to express every thing and answer every question I had More

Friendly personal service! I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. He explained the features and was very knowledgeable about all of them. Steven Wray helped me understand my options and I was able to select a plan that fit my budget. I feel like I got a good deal and went away with a great experience and my first new car! More
Easy to work with My experience from start to finish was very easy going. And I thankfully ended up with the exact car I wanted. Denett was very helpful and never pushy My experience from start to finish was very easy going. And I thankfully ended up with the exact car I wanted. Denett was very helpful and never pushy. More

2017 ford escape Oliver was great love my car, great service great attatude, over all easiest purchase I have ever experienced. Thank you oliver for helping me find my Oliver was great love my car, great service great attatude, over all easiest purchase I have ever experienced. Thank you oliver for helping me find my car More

The way to a red Prius We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We b We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We bought. It was easy. More

Wonderful experience Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. More
Avoid their Service Dept and their Prepaid Service Agreement I bought my 2015 RAV4 from Spradley, along with the Prepaid Service Agreement and have been regularly taking it in for each of the scheduled maintenan I bought my 2015 RAV4 from Spradley, along with the Prepaid Service Agreement and have been regularly taking it in for each of the scheduled maintenance services. Come to find out at my last service visit that they have been lying to me. They flagged the cabin air filter as needing to be replaced at my May 2019 service visit, but they did not replace it. My husband ended up doing it. Then, they lied at my service visit on Monday and said I need to replace both the engine air filter and the cabin air filter for $78 plus tax. How can a filter that we just recently replaced need to be replaced again? And filters only cost $13 or $14, so why $78 plus tax? They were trying to take advantage of the fact that I'm a female and to rip me off for something they should have replaced at the 30K service and DID NOT DO. We asked them to show us the filters and just as we knew, the cabin air filter was just fine. Carlos, the mechanic, didn't apologize or anything -- just said "oh, I must have been looking at a different vehicle when I filled out the form" then walked off. Steve Corso, the Service Manager claimed that they replaced both filters at the 30K service. When I later looked at all of my service paperwork, I find that they have NEVER replaced either filter. So, again, my husband ended up buying the engine air filter and doing it himself. The Prepaid Service Agreement says they follow the Normal Wear and Tear Maintenance Schedule in the vehicle's book -- evidently, they do not, they pencil whip forms, and lie about it. And for this kind of underhanded treatment, you can pay the awesome fee of $895 for their Prepaid Service Agreement. Kind of stupid on their part, as they have just lost a current and what would have been a future customer. More