Ken Garff Ford Hyundai Toyota Cheyenne

Good people, great 4Runner No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited the process. We now have three Toyota’s in the family. I would definitely recommend this dealership and would buy from them again. More

Everyone was very professional the sales man was great not pushy but did his job with my concerns and well being first he was polite and took time to express every thing and answer every question I had not pushy but did his job with my concerns and well being first he was polite and took time to express every thing and answer every question I had More

Friendly personal service! I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. He explained the features and was very knowledgeable about all of them. Steven Wray helped me understand my options and I was able to select a plan that fit my budget. I feel like I got a good deal and went away with a great experience and my first new car! More

Easy to work with My experience from start to finish was very easy going. And I thankfully ended up with the exact car I wanted. Denett was very helpful and never pushy My experience from start to finish was very easy going. And I thankfully ended up with the exact car I wanted. Denett was very helpful and never pushy. More

2017 ford escape Oliver was great love my car, great service great attatude, over all easiest purchase I have ever experienced. Thank you oliver for helping me find my Oliver was great love my car, great service great attatude, over all easiest purchase I have ever experienced. Thank you oliver for helping me find my car More

The way to a red Prius We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We b We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We bought. It was easy. More

Wonderful experience Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. More

Avoid their Service Dept and their Prepaid Service Agreement I bought my 2015 RAV4 from Spradley, along with the Prepaid Service Agreement and have been regularly taking it in for each of the scheduled maintenan I bought my 2015 RAV4 from Spradley, along with the Prepaid Service Agreement and have been regularly taking it in for each of the scheduled maintenance services. Come to find out at my last service visit that they have been lying to me. They flagged the cabin air filter as needing to be replaced at my May 2019 service visit, but they did not replace it. My husband ended up doing it. Then, they lied at my service visit on Monday and said I need to replace both the engine air filter and the cabin air filter for $78 plus tax. How can a filter that we just recently replaced need to be replaced again? And filters only cost $13 or $14, so why $78 plus tax? They were trying to take advantage of the fact that I'm a female and to rip me off for something they should have replaced at the 30K service and DID NOT DO. We asked them to show us the filters and just as we knew, the cabin air filter was just fine. Carlos, the mechanic, didn't apologize or anything -- just said "oh, I must have been looking at a different vehicle when I filled out the form" then walked off. Steve Corso, the Service Manager claimed that they replaced both filters at the 30K service. When I later looked at all of my service paperwork, I find that they have NEVER replaced either filter. So, again, my husband ended up buying the engine air filter and doing it himself. The Prepaid Service Agreement says they follow the Normal Wear and Tear Maintenance Schedule in the vehicle's book -- evidently, they do not, they pencil whip forms, and lie about it. And for this kind of underhanded treatment, you can pay the awesome fee of $895 for their Prepaid Service Agreement. Kind of stupid on their part, as they have just lost a current and what would have been a future customer. More

Excellence My wife and I were discussing what an amazing and smooth job from start to finish we had with the crew there at Toyota. From Travis, to John, to Steve My wife and I were discussing what an amazing and smooth job from start to finish we had with the crew there at Toyota. From Travis, to John, to Steve I have not in all my life had such a pleasant and enjoyable experience. Especially a smooth process. Even just speaking through text was awesome! Truly an exceptional team there at Spradley Bartley Toyota. More

Easiest transaction Ever If you know what you want like I did. This is the place to go. No nonsense, get you in an out painless, not begging you to add a bunch of extra stuff If you know what you want like I did. This is the place to go. No nonsense, get you in an out painless, not begging you to add a bunch of extra stuff unless you wanna such as external learn to use the staff was very personable and friendly. I recommend going to JAyCee if you need a new Toyota. More