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Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
802 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 802 reviews
December 16, 2025
Jake Pickering went above and beyond to make sure i got the deal i needed to walk out of that dealership with a grin ear to ear . Cristin Sevchuk blew my expectations out of the water . I feel she real the deal i needed to walk out of that dealership with a grin ear to ear . Cristin Sevchuk blew my expectations out of the water . I feel she really wanted my business , and she delivered ! We will be replacing my wife's car soon , and without a doubt will be using Ken Garff Cheyenne for that purchase too. More
by Aye724
Employees Worked With
Jake Pickering, Cristin Sevchuk
November 27, 2025
The salesperson, Matt, was professional, well groomed, knowledgeable and extremely accommodating. He went the distance to facilitate a sale. The kind of employee Ken Garff should hope for. knowledgeable and extremely accommodating. He went the distance to facilitate a sale. The kind of employee Ken Garff should hope for. More
by Goodwine6951
Employees Worked With
Matt last name Davis I believe. Five stars
July 31, 2025
We purchased a 2025 RAV4 phev a few days after we purchased it we saw that a small part of the body molding was missing some paint We went back to let them know They said they wouldn’t do anything purchased it we saw that a small part of the body molding was missing some paint We went back to let them know They said they wouldn’t do anything for us We have purchased number of cars from them Bad customer service I would never purchase anything from them again William More
by William
Employees Worked With
Dave
July 20, 2025
Stay away from these guys. At their request they sent a technician to my property for rear camera recall. When finished I noticed screws on my driveway. I asked technician i At their request they sent a technician to my property for rear camera recall. When finished I noticed screws on my driveway. I asked technician if they didn't belong in my engine compartment. He replied in the affirmative and reraised hood and and put them in place. Soon after I went to lower the tailgate and discovered the latch mechanism was inoperative. He had either broken or failed to reattach it after camera work. He also overtightened and broke off screws on tailgate inner cover. For over a month we have been unable to lower our tailgate. Dealership refuses to answer calls or e-mails. Wife and I are mid 70's and having a inoperative tailgate is difficult. More
by Coyotecreek_2000
Employees Worked With
Mary Jane
March 30, 2025
took our 2023 4 runner into ken Graff toyota, they were excellent to work with, Jullian in service was great, would recommend them all day long excellent to work with, Jullian in service was great, would recommend them all day long More
by rdcopewyo@gmail.com
Employees Worked With
Jullian
February 18, 2025
Caused my oil pan to leak during an Oil Change. Leak was noticed after picking up the truck. Brought back to dealer who then tried to say it would not be covered by them. They eventually fixed th Leak was noticed after picking up the truck. Brought back to dealer who then tried to say it would not be covered by them. They eventually fixed the oil pan on their own dime, but had the truck for a full month. A FULL MONTH without a vehicle. No loaner, no rental, NOTHING. All of this for their incompetence. Never use this dealer. Sales is shady and service is worthless. They should not be a franchisee for any auto manufacturer. More
by p.w
Employees Worked With
Kevin Harris
January 30, 2025
I bought a mustang in September. Dealing with Parker Raehal was perfect. He has helped me with a couple of issues since with a positive and helpful attitude. I recommend anyone b Dealing with Parker Raehal was perfect. He has helped me with a couple of issues since with a positive and helpful attitude. I recommend anyone buying a car should work with Parker! He is the best! More
by Tracey
Employees Worked With
Parker Raehal
December 18, 2024
My saleswoman was Katie and she was outstanding at her job. I was buying from out of town and she made the experience worry free and all paperwork in order with no big surprises. Unlike many other dealers job. I was buying from out of town and she made the experience worry free and all paperwork in order with no big surprises. Unlike many other dealers that I have worked with I feel that this car dealer did a good inspection on the truck. They fixed the necessary items to make my used truck reliable. I highly recommend Katie and feel that she is one of the very few honest car sales person!! More
by Martybehrman
Employees Worked With
Katie
