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Ken Garff Ford Greeley
Greeley, CO
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 557 reviews
February 29, 2020
Travis is awesome. Anytime anything goes wrong with my car he gets it fixed as soon as possible. Great customer service and is straight forwards. car he gets it fixed as soon as possible. Great customer service and is straight forwards. More
by adenham1987
Employees Worked With
Travis Howton
February 25, 2020
Janelle was great! Super helpful and had everything taken care of that I asked for! I would highly recommend her to anyone who needs service done! care of that I asked for! I would highly recommend her to anyone who needs service done! More
by Hutson13579
Employees Worked With
Janelle Downs
February 25, 2020
Wonderful service! Quick techs and amazing facilities! I highly recommend everyone to bring their vehicles to Spradley Barr Ford in Greeley! Thank you for the quick service! highly recommend everyone to bring their vehicles to Spradley Barr Ford in Greeley! Thank you for the quick service! More
by downsjanelle
Employees Worked With
Janelle Downs
February 15, 2020
Excellent service!!! Travis is the best!! Appriciate the quick and efficient service from Spradley Barr Ford. Will continue taking cars there for all services. Thanks! the quick and efficient service from Spradley Barr Ford. Will continue taking cars there for all services. Thanks! More
by Pam
Employees Worked With
Travis Howton
February 15, 2020
Fraud When I first went to buy a van I offered $2000 + a civic as down payment. They only offered me $1000 for the Civic so I declined and offered to just p When I first went to buy a van I offered $2000 + a civic as down payment. They only offered me $1000 for the Civic so I declined and offered to just put $3000 down and keep my civic. They agreed I signed everything and went home thinking I owned the van. The bank apparently turned down that offer wanting the car more than the cash... Why would the bank care about the trade in?.... The dealer called me to tell me I have two options put another $5000 down or pretend I traded in the car, let him make a fake bill of sale saying I then re-bought the same car to fool the bank into thinking we did a trade in. I am not going to commit fraud to fix their error. Another issue is I drove to Florida to drop the van off to be converted onto a camper van. I was going to fly home and leave it in Florida for a few months while the work was completed. I had no intention of driving it anytime soon. As a disabled combat veteran I am on a fixed income and cannot just drive an extra trip across country to fix the mistakes of a company with millions of dollars. Now they want me to pay out of pocket to drive it back and return it to correct the mistake they made and then tried to cover with fraud. Disgusting dealership. More
by swarook
Employees Worked With
Steven Economakos
February 13, 2020
Service done the truck was great keep me informed on how things where going and when it was done. John Bowness was very helpful. Will keep bringing my truck here for service. things where going and when it was done. John Bowness was very helpful. Will keep bringing my truck here for service. More
by avsfan28
Employees Worked With
John Bowness
February 11, 2020
Perfect buying experience I bought a truck from Troy at Spradley Barr Ford & Lincoln of Greeley and it was a perfect experience. Totally easy to deal with Troy and his team re I bought a truck from Troy at Spradley Barr Ford & Lincoln of Greeley and it was a perfect experience. Totally easy to deal with Troy and his team remotely as well as in the dealership when I came in to finalize paperwork and pick up my truck. All of the staff at the dealership are extremely helpful and professional. They made a great deal for me and really went out of the way to ensure I was happy with my truck and the overall transaction. I highly recommend this dealership and I will look to them for my future vehicle needs. More
by cdog
Employees Worked With
Troy Showalter
February 07, 2020
Gets the Job Done Whatever It Takes This trip was routine preventive maintenance but some issues in the past took a LOT of effort on the dealership's part. They stayed with it until it w This trip was routine preventive maintenance but some issues in the past took a LOT of effort on the dealership's part. They stayed with it until it was right. Gave me some very good advice about preventive maintenance that is NOT in the Owner's Manual. The schedule in the manual used to be gospel in years past but not any more. Did my research to back up their recommendations and they are absolutely correct. Now that's taking care of their customer. More
by Opa2015
Employees Worked With
Matthew Dennis
February 07, 2020
Poor service Left message after problem and still haven't heard back. I had my truck in for 60000 mile service and they put other vehicles in front of it since I l Left message after problem and still haven't heard back. I had my truck in for 60000 mile service and they put other vehicles in front of it since I left it there for a few hours. When I returned I was told they just forgot about the truck because they were busy and put others in front of it. No apology and didn't seem to care about the mistake. I will never return for anything & will be using Loveland Ford from here on. Mr. Ervin, I reviewed you also since I left two messages with your dealership to have you contact me over the past month & several more with the service department. This could have been handled the day I was at the dealership but not one person stepped up and took responsibility for what happened or tried to make it right. I have heard customers waiting for there vehicle at the store say the same thing "1-3 hour non quick lane". Look on line and many customers seem to have the same problem with service. It is good that your business is busy and that customer service is not the most important thing with your business because you have more customers waiting. I will not be returning and have taken my business to Loveland. More
by IVLOM51
Employees Worked With
Travis Howton, Jeff Johnson, Mike Ervin
February 03, 2020
Awesome Customer Service Received excellent customer service from Adam as he always followed up with every step. I Will definitely purchase here again when the time comes aga Received excellent customer service from Adam as he always followed up with every step. I Will definitely purchase here again when the time comes again. More
by Jlamers71
Employees Worked With
Adam Burger, Matthew Koponen
