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Ken Garff Ford Greeley
Greeley, CO
559 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 559 reviews
March 15, 2016
Helpful and easy Thank you to Michael Reed and Paul Pfeifeir for making the lease of our new Fusion and our new Explorer an easy experience...also thanks to Rick and G Thank you to Michael Reed and Paul Pfeifeir for making the lease of our new Fusion and our new Explorer an easy experience...also thanks to Rick and Greg for making the financing pretty painless! We had lots of things to consider, when replacing two old vehicles at the same time, and with a new teenage driver coming to age soon. Thank you for listening to our concerns, and helping us with our decisions, I KNOW we made the right choice! More
by Mike H
Employees Worked With
Michael Reed, Greg Lerew, Rick McAllister, Paul Pfeifer, Bill Hendershot
January 29, 2016
poor custmer service Recently bought a certified used 2009 Kia from them had a noise on start sales person said would be covered no problem if it were anything serious wou Recently bought a certified used 2009 Kia from them had a noise on start sales person said would be covered no problem if it were anything serious would never been certified. Took 2 weeks to get appointment nothing two weeks later nothing but listening to noise was done. They sent home for another two weeks then took back in now have had for three weeks and have not done any further diagnosis of problem but now want 700 more dollars to diag failure before will even call warranty company. Is the first car I have ever bought and was supposed to bring my new son home in instead had to barrow a car and have only drove my new car to dealership. Has been three months of no car but a payment and insurance. No help from these people and see nothing in the future. Don't trust anything they say After wrote this review they took car apart found problem took care of it but took two more weeks and had to call each week to get status never called to tell me when done. Still not happy but can now drive my new car will see how well it is fixed must give them xxxxxxfor finally standing behind their sale. Believe Brownyn is a good sales person but don't trust Steven More
by willam1234
Employees Worked With
Steven Hogarth, Brownyn Beach
January 10, 2016
Great upfront service bad in the backside So I bought a used fusion in December 2015 and I received a great deal in it after 2 days of back and forth with the salesman well after that, I was m So I bought a used fusion in December 2015 and I received a great deal in it after 2 days of back and forth with the salesman well after that, I was made to feel like a crook for getting such a good deal, by being told that I need to come back so he could make some money off me. Fast forward a month later I go to the dmv to register and plate my car, bit the dmv doesn't have my paperwork so I waited 2 hours had to drive to the dealership to get the paperwork and while there I asked if I could sign up for a oil change and I'd be back in after I get my plates and Explained the situation and the girl at the counter was exeptionally rude and had to drive back wait another hour and a half at the dmv just to wait another hour and a half to get my oil changed. Bad customer service and bad customer relations More
by Snowsker90
Employees Worked With
Stephanie Schrock
December 29, 2015
No Service after sale I was promised in my sale contract to have a dash part replaced and a rim repaired only to have the salesman and service department not even try to wo I was promised in my sale contract to have a dash part replaced and a rim repaired only to have the salesman and service department not even try to work with me to get this done. I have tried to make appointments numerous times over the last 5 months only to be given the run around if I could get them to call me back at all. Finally got the sales manager involved who promised to get it taken care of and haven't heard from him in a month. They lied to get me to buy and had no intention of living up to their contract. I will never buy from this dealer again and recommend everyone stay away. More
by MattK
Employees Worked With
Todd Libsack, Chris Rogers
November 25, 2015
Great Experience I have had nothing but good experiences from Spradley Barr Ford Greeley from my new purchases of a 2015 truck and car. Recently I was looking for I have had nothing but good experiences from Spradley Barr Ford Greeley from my new purchases of a 2015 truck and car. Recently I was looking for a used truck for my daughter, we were met by Brownyn Beach at the front of the dealership. I was immediately impressed with her professionalism, polite approach and willingness to help us find the right vehicle. She worked with us giving us options and went with us on test drives, we never felt pressured or rushed. Great sales person, with a high level of customer service, I highly recommend finding Brownyn if you go in for help with a vehicle, I dont think you will be disappointed. More
by WesEP
Employees Worked With
Brownyn Beach
October 01, 2015
Two vehicle purchase Our salesman Tanner Johnston went above the call of duty to make a sale for us. The mangers were awesome they worked everything out. We would highly r Our salesman Tanner Johnston went above the call of duty to make a sale for us. The mangers were awesome they worked everything out. We would highly recommend this dealership to our friends and family. More
by Newtons
Employees Worked With
Todd Libsack, Rick McAllister, Tanner Johnston
July 31, 2015
Appreciated Tanner's Expertise, Attention I came to Spradley Barr because of their good reputation for customer care. We were fortunate enough to work with Tanner Johnston, who has an impressi I came to Spradley Barr because of their good reputation for customer care. We were fortunate enough to work with Tanner Johnston, who has an impressive knowledge of the auto industry! He was very patient, and answered all questions. I was able to make a decision on a great pre-owned vehicle, and Tanner made the process easy. We would recommend Tanner and Spradley Barr to anyone looking for a great auto at a good price with excellent customer care! More
by Michelle Jacobs
Employees Worked With
Greg Lerew, Tanner Johnston
July 26, 2015
Great knowledgable salesman I was looking for a truck not really understanding everything I needed to know about trucks. Tanner was well versed in all the vehicle could do. He I was looking for a truck not really understanding everything I needed to know about trucks. Tanner was well versed in all the vehicle could do. He helped me get a very good deal on a great used truck. Then helped teach all the features that were on the truck and a lot of them were aftermarket features. It was also helpful to know it was the same vehicle that he drives. More
by Superdave73171
Employees Worked With
Tanner Johnston
July 21, 2015
Extremely Unsatisfied I purchased a 2000 Jeep Grand Cherokee in April. To this date is unusable, and an electrical disaster. It will run for a few minutes, long enough I purchased a 2000 Jeep Grand Cherokee in April. To this date is unusable, and an electrical disaster. It will run for a few minutes, long enough to get a mile or two, then all dash gauges go dead and it quits in the middle of the street ! I received an email advising that it is time to bring the vehicle to Greeley for servicing. Impossible since it won't run and unecessary since it has traveled only a few miles and only a limited distance each run. I received a phone call after purchasing the Jeep, asking about our feelings in reference to service, etc. I told the salesman at that time about the condition of the Jeep and asked him what could be done about it. He advised that he would get back to me. That was in early May and I have heard nothing, no response. Harvey D. Brewer Loveland, Co. More
by Unsat
Employees Worked With
Jon Hougard
July 12, 2015
A real Lemon I purchased a used 2000 Jeep Grand Cherokee in April. Drove it from Greeley to Loveland and it quit in the middle of Hwy 34 in Loveland. To this da I purchased a used 2000 Jeep Grand Cherokee in April. Drove it from Greeley to Loveland and it quit in the middle of Hwy 34 in Loveland. To this date, three months later, it has not been usable even one day. It runs from 1/2 mile up to around 2 miles, quits in the middle of the street and then will restart in approximately 2 to 5 minutes. No response from the dealership what so ever. More
by Unsat
