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Ken Garff Ford Greeley

Greeley, CO

2.1
557 Reviews

4901 W 29th St

Greeley, CO

80634

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Showing 557 reviews

September 07, 2017

Took 3 days to get my truck back. Took my truck in on a Tuesday. Didn't get it back until Friday. Was promised on Thursday. Dealer didn't call on Thursday to tell me the truck would More

by jfscherr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Isaac Jaramillo
Sep 13, 2017 -

Ken Garff Ford Greeley responded

We sincerely apologize for your extended wait time. We try to communicate that our availability to work on each vehicle is based on often unknown work hours on the vehicles in line before each customer, and sometimes unknown repair times on your own vehicle. We do our best with an educated estimate when a customer's vehicle will be completed, but in all fairness it is an estimate. However, updating our clients is most important in these situations. We would like to make it up to you the next time you need maintenance for your inconvenience!

September 07, 2017

Horrible! I was assured multiple times that my car would be done by end of the day, yet it was not. Peyton, in charge of the car, left early, after multiple s More

by Kage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Johnson
August 29, 2017

Felt valued until after the sale was made The buying experience was great. They all were helpful and seemed to care but once that sale was made it's like they could care less and general quest More

by CassBoom8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachery Watson
Sep 02, 2017 -

Ken Garff Ford Greeley responded

This is disappointing that this was your perception of us! We strive for the best customer service around & we do care about your questions. Could this be a communication issue? Please call our sales managers and let us know what the issue was in more detail.

August 22, 2017

Amazing! !!! My husband and I purchased a 2017 Escape and I cannot say enough about how awesome Jose and Matt were in helping us. We didn't know if we could ge More

by Chelsea Langer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 23, 2017 -

Ken Garff Ford Greeley responded

Thank you Chelsea, what a kind review. We are honored to have you as a client.

August 22, 2017

Wonderful experience! The Explorer we looked at got sold before we could make it back to buy it. Ryan found us one the exact color, year, and make we wanted at another one More

by Kabhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hildreth, Zachery Watson, Chelsea Lasley
Aug 23, 2017 -

Ken Garff Ford Greeley responded

Awesome! With communication we can generally locate any vehicle to save our clients the run-around. Kudos to our internet, sales and finance department for pulling this one together! Thank you.

August 21, 2017

Good experience We got top dollar on our trade in and they negotiated a fair price on the car we wanted to buy. They listened to what we wanted and made sure we were More

by Renee72355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannie Johnson
Aug 23, 2017 -

Ken Garff Ford Greeley responded

Renee, Thank you so much for taking the time to share about our previously owned vehicles!! We do our best to ensure that they are in tip top shape. We appreciate your business.

August 08, 2017

They are great sales man and the finance management They work very hard to get you the loan even on a case like me having a discharged bankruptcy 7 they manage to get me a loan I am very pleased with th More

by DANIA QUINTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Everest., Bill Hendershot, Carlos Jones, Chelsea Lasley
Aug 23, 2017 -

Ken Garff Ford Greeley responded

Thank you Dania, we all deserve respect - no matter what we have been through financially. I'm so happy that you are happy!! Enjoy your vehicle!

July 20, 2017

Knowledge Chad Bates is very knowledgeable about the vehicles on the lot. We bought a 2017 Focus and he answered our questions without hesitation, running all o More

by old car buff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bates
Jul 21, 2017 -

Ken Garff Ford Greeley responded

We appreciate your business, what a kind review. We hope to serve you again in the future!

July 17, 2017

Exceptional Experience Was searching online using truecar to find a new Ford Fusion or similar vehicle to purchase. Happened to come in contact with Adam Burger, Sales, Spr More

by carr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Burger, Sales Consultant
Jul 21, 2017 -

Ken Garff Ford Greeley responded

Great work Adam! Thank you for sharing your experience with our sales dept & Thank you for choosing us as your ford store!

July 15, 2017

Best car service in Greeley! Spradley Barr is the best service department in Weld County! They are honest, considerate, and efficient! This is why we will always own a ford or More

by Lincolnmama123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Howton, Isaac Jaramillo
Jul 21, 2017 -

Ken Garff Ford Greeley responded

Thank you so much for the wonderful review!

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