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Ken Garff Ford Greeley

Greeley, CO

2.1
557 Reviews

4901 W 29th St

Greeley, CO

80634

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Showing 557 reviews

November 03, 2017

wow I never knew I will get qualified for a new 2017 Ford This Ford company was Excellent. They took good care of us there and I got a better interest rate and a new car totally covered. Jose Benitez was a do More

by Andrew76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Benitez, Makayla Seybold, Matthew Koponen
Nov 04, 2017 -

Ken Garff Ford Greeley responded

What a great testimonial Andrew! Thank you for sharing that. We do our best to provide the best pricing to everyone - and love when we can improve someone's previous situation!! Happy to have you as our client.

October 27, 2017

Very disappointed Have had good luck in the past, but my recent experience was terrible. It took 16 days to get a 6 1/2 hr repair done. Then other things were wrong a More

by Sandy Wunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Jaramillo
Oct 31, 2017 -

Ken Garff Ford Greeley responded

Sandy, We are sorry to hear you were not satisfied with your customer service. We have been implementing new systems to make notifying customers more streamlined as we experience a great deal of growth. Unfortunately all repairs are not the same, and sometimes we come upon unexpected items that need attention. We would rather do things correctly than hurry anyone out the door. As for the car being dirty, please point it out when picking up a vehicle so it can be addressed at that time if possible, but we'd love to clean it up for you to let you know we do care! Due to Greeley water restrictions we can no longer wash each car as it comes out of service & I'm sure it got dusty from its time in the elements. I will inform your service advisor of these items, if you come back in please see him. Thank you for the feedback, as we need it to keep improving!

October 22, 2017

Great Service work Kyle and crew did an Awesome job, my questions were answered, and my Explorer was serviced before I even knew it. I always bring my Explorer to these More

by OskarRaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Harter
Oct 31, 2017 -

Ken Garff Ford Greeley responded

Wonderful to hear Oskar! Thank you for choosing us as your Ford dealer.

October 20, 2017

Great place amazing dealership great sales people definitely would come back for our third vehicle . She did a great deal for us. Would recommend to all fri More

by hotrod6083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirena Barker
Oct 31, 2017 -

Ken Garff Ford Greeley responded

Thank you for your business!

October 20, 2017

Great Experience!! Best car buying experience I’ve ever had, it was fast and as painless as buying a new car can be! Highly recommend Sirena for anybody looking to buy a More

by Derek Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirena Barker
Oct 31, 2017 -

Ken Garff Ford Greeley responded

Thank you Derek, it really helps others in our community when our clients share their experience buying from our store! We appreciate it.

October 20, 2017

Awesome experience I had an excellent time at Greeley Spradley Barr ford in Greeley with sirena Barker! She made its quick and easy! Would recommend for to anyone! More

by Pancho L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirena Barker
Oct 31, 2017 -

Ken Garff Ford Greeley responded

Thank you for your business! We appreciate your referrals.

October 19, 2017

Excellent Service The service that I received was exceptional. I called on Friday and had my car in on Saturday. The heater was not working correctly. I work in Fort More

by sadie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Segura
Oct 31, 2017 -

Ken Garff Ford Greeley responded

We are happy to have gone above your expectations Terry! Thank you for being a valued client.

September 25, 2017

Good service They were able to get me approved right away, and helped me get the best deal possible!! I was able to get approved and leave with a brand new car all More

by reillykat257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannie Johnson, James Cannon, Hailee Bacon, Steven Economakos
Sep 26, 2017 -

Ken Garff Ford Greeley responded

Great news! We appreciate your business and hope to serve you again in the future! Thank you for sharing.

September 24, 2017

Excellent service and very professional people. The only issue we are still waiting on the extra key for our vehicle. It is a big deal to us since another key can be More

by Ford Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Lasley, Irwin Gallina
Sep 26, 2017 -

Ken Garff Ford Greeley responded

Thank you for the 5* review! We will remind your salesperson to follow up. Thank you for trusting us to become your Ford dealer!

September 08, 2017

Great Customer Service! Sirena Barker helped me get into a 2017 Explorer last week. She ensured all of my needs were met as well as my list of wants! She put in so much time More

by Erika Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Seurer, Sirena Barker
Sep 13, 2017 -

Ken Garff Ford Greeley responded

Awesome to hear! We hope to have you in again in the future. If you refer your friends, and they buy from us, we will pay you a referral fee of $250!

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