
Ken Garff Ford Greeley
Greeley, CO
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Honest and Transparent We have had multiple experiences with Spradley Barr Ford as my mother in law purchased her 2010 Mustang there. My mother in law and my wife have been We have had multiple experiences with Spradley Barr Ford as my mother in law purchased her 2010 Mustang there. My mother in law and my wife have been in there for oil changes and such and have always had a great experience; great customer service, professional technicians and service writers and overall a great customer- friendly atmosphere. Saturday we purchased our first SUV from Spradley-Barr Greeley and I have to say that this experience was the Best I have ever had in all my years of buying new and used vehicles; I am 58. From the outset our salesman David Merems made us comfortable. I was truly amazed at his in-depth knowledge of the 2018 Ford Explorer we later purchased from him. He was open, honest, transparent and willing to do whatever necessary to help us purchase this awesome SUV. I have pretty good discernment most times and can read people fairly well. David didn't try to "shine us on" and even though he is a Dodger's fan and we love the Colorado Rockies we STILL purchased the vehicle. He was humorous, quick and on the ball. I can't say enough. He didn't try the hard sell, wasn't pushy and really put us at ease. The entire experience was exceptional! Thank You David, and all the folks at Spradley-Barr Greeley. Michael Kueckelhan Wellington, Colorado More
Quick, friendly and efficient. Everyone was very kind,friendly and helpful. The reason for my visit was done in a speedy time frame. I will definitely come back again. Everyone was very kind,friendly and helpful. The reason for my visit was done in a speedy time frame. I will definitely come back again. More
Great I was here getting an oil change and tire rotation. Met with Peter, he informed me how long it would take and that they were running behind. After a I was here getting an oil change and tire rotation. Met with Peter, he informed me how long it would take and that they were running behind. After an hour and a half, I checked on the progress, and they were almost done. Peter kept me inform through the waiting period and was very professional. More
Great service Nothing but good things to say here. Adam Burger was wonderful to deal with. I would happily refer anyone to Adam and the team there. Nothing but good things to say here. Adam Burger was wonderful to deal with. I would happily refer anyone to Adam and the team there. More
Service Department I would rate the Service Department at Spradley Barr Ford as poor. I took my vehicle in and gave them three issues with the vehicle. They did a repair I would rate the Service Department at Spradley Barr Ford as poor. I took my vehicle in and gave them three issues with the vehicle. They did a repair on only one of them and it broke immediately upon leaving the dealership. I asked them to check my cruise control which has not been working correctly. they exclaimed they couldn't replicate the issue. It did it to me immediately upon driving away from the dealership. the third item they blew off as normal. It isn't. This was warranty work and they obviously did not want to give it any attention, which makes a Ford Warranty worthless if the dealer doesn't want to pay attention to the issues. I would not recommend this dealership to anyone. More
Very professional. Work was done very well. Very professional job. The service was timely. The people were nice as well as professional. It was very comfortable waiting area. Thank you spradly f Very professional job. The service was timely. The people were nice as well as professional. It was very comfortable waiting area. Thank you spradly ford Greeley. More
Amazing dealership. Amazing employees. Fast and friendly service. The only issue that I have is they still don't know what the noise is coming from the front passenger side of the vehicle Fast and friendly service. The only issue that I have is they still don't know what the noise is coming from the front passenger side of the vehicle. More
Great service , and the service advisor kept me informed the entire time of my visit. He sent text messages and also checked with me when I picked up the vehicle t , and the service advisor kept me informed the entire time of my visit. He sent text messages and also checked with me when I picked up the vehicle to be sure I was satisfied More
Worst experience ever By far the worst experience in a dealership, the website advertise on the hail sale is so tricky is ridiculous once your there the number their aren't By far the worst experience in a dealership, the website advertise on the hail sale is so tricky is ridiculous once your there the number their aren't even close. I worked with them in two different options once I decided for the first one they gave me different figures they don't honor their own prices, well they don't even allowed me to test drive a car. Unbelievable, avoid this place. More
Repair Great customer service. Vehicle was done on time and the repairs were completed to my satisfaction. Your employess are very knowledgeable. I highly r Great customer service. Vehicle was done on time and the repairs were completed to my satisfaction. Your employess are very knowledgeable. I highly recommend this dealership for vehicle repairs. More