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Ken Garff Ford Greeley

Greeley, CO

2.1
558 Reviews

4901 W 29th St

Greeley, CO

80634

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Showing 558 reviews

October 27, 2018

Disappointing , no follow up I purchased my truck at Spradley Barr in Greeley and with the purchase I bought 12 oil changes. The first 2 oil changes went great, the 3rd and most r More

by Still waiting to hear from someone guy
Recommend Dealer
No
Employees Worked With
I’m not listing names
October 26, 2018

Continues to disappoint over and over! Actually I don’t even know where to start. So the sales process on both 2018 trucks was great. Awesome sales team and finance. But that’s where the po More

by KenAshley18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Various Service dept Employees
October 24, 2018

nice experience Price wise they beat any other dealer from Colorado to Nebraska to Wyoming to Montana. They were very courteous and didn't pressure me into buying an More

by ryanisawesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Flores
Oct 29, 2018 -

Ken Garff Ford Greeley responded

We are happy to hear you had a great experience with our sales team! We value your business and appreciate that after research - we came out on top. Thank you.

October 24, 2018

Repair My experience was wonderful!!! The service advisor (Scott) was very knowledgeable. I would recommend this dealership to anyone needing their Ford se More

by scoobysbacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Seaman
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you, we appreciate your business!

October 22, 2018

A 3 month journey I had a horrible experience during my last service appointment at Spradley Barr in Greeley.. A quick summary of my complaints: 1. Communication wa More

by rrstaplet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Howton, Jeff Johnson
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Our service manager is looking onto this situation, we sincerely apologize if we were at fault in this delay.

October 22, 2018

I just bought a brand new Ford 150 XLT!! I just bought a brand new Ford truck it was nice and easy and painless!! Great great sales crew!! And financial crew I never expected to have a great More

by forcemarquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Howton, Isaac Jaramillo, Bill Hendershot, Amanda Hendershot, Adam Burger, Steven Economakos, Kyle Harter, Kylah Browning, Tristan Leslie, Peyton Segura
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you so much! We value our clients and we are glad to have you as part of our Ford family!

October 21, 2018

Awesome service Once again Travis has excelled above and beyond, as well Kyle Harter. Both are top notch and know their vehicles. Kudos to both and a BONUS!!!! More

by Ford Boy Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Howton, Kyle Harter
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you for the feedback of our service dept. We are constantly working to improve how we take care of our clients, we appreciate you choosing us again!

October 20, 2018

Ruined my vehicle I took my Escape in because it was leaking from a pinion seal and these guys didn't fix it even after having it for 9 days . And when I brought it ba More

by Graemater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge and Matt, Matthew Koponen
Oct 29, 2018 -

Ken Garff Ford Greeley responded

This is an unfortunate situation and even more difficult to investigate when a vehicle is going from shop to shop. We have record of working on your rear diff cover and now are seeing your transfer case is bad. We have not worked on the transfer case in the past. We would be happy to service these parts and work with you on understanding what may have transpired.

October 19, 2018

Totally Awesome That was the best car buying experience I have ever had. Me and my wife drove up to the dealership and was greeted by David Merems. Right from the sta More

by jimmyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merems, Matthew Koponen
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Great to hear you were impressed by our sales team! Thank you for giving us the opportunity to assist you in your vehicle purchase.

October 16, 2018

New car purchase The internet sales staff were very helpful! Then when we arrived at the dealership the staff there were friendly and helpful. Our financing representa More

by mgerlach01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hildreth, Zachery Watson
Oct 29, 2018 -

Ken Garff Ford Greeley responded

Thank you for choosing us to be your Ford dealer! We appreciate your business.

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