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Ken Garff Ford Greeley
Greeley, CO
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 557 reviews
November 21, 2019
Quick and easy Overall the purchase went good. I am still a bit disappointed how much trade allowance was on my 2012. It had a few hail dents. How many 8 year old Overall the purchase went good. I am still a bit disappointed how much trade allowance was on my 2012. It had a few hail dents. How many 8 year old vehicles in Colorado don't have a few? More
by jdodge
Employees Worked With
David Merems
November 16, 2019
Incompetent - Sales, parts & service I could write a book about the problems we have had with this dealership beginning with the purchase of our 2017 F150 in May 2017 to the parts departm I could write a book about the problems we have had with this dealership beginning with the purchase of our 2017 F150 in May 2017 to the parts department and then the ongoing service of my vehicle. Be wary of all of the 5 star reviews. The dealership tries to "buy/bribe" the 5 stars. It started when the sales person made so many mistakes with our purchase that the manager stated that they can only get 5 stars and what can we do to make you give us 5 stars... can we through this in to make up for the experience? Can we take $$$ off this to get 5 stars? When we purchased the truck we wanted to add a tow package, running boards and tow mirrors but the parts department couldn't seem to order the correct items it took 3 try and 4 trips back to the dealership. Again the management offered $$$ or discounts to bribe the 5 star review. Then there is the service department. I purchased the service package. For 2 1/2 years I have had the truck service at the dealership and on multiple time I have had to come back because of some mistake made by them; oil leaks, failure to do the recall item. Even with the "Quick Lane" service I have had to wait 2 hours for an oil change. The people working behind the service desks lack any true customer service skills and personality. On my last visit the woman behind the desk tried to have me pay for something that she didn't even give me a quote on. When I had to come back the next day because of an oil leak she didn't apologize for my inconvenience or tell me what mistake they had made to cause the leak. I would never step into any Spradley Barr dealership again. More
by Customer
Employees Worked With
I don't recall
November 16, 2019
Sirena Barker, Shawn Elsen, and Steven Thomason were all friendly and helpful throughout the buying experience. My car was delivered early, and they were helpful in getting some minor transport damage fixed friendly and helpful throughout the buying experience. My car was delivered early, and they were helpful in getting some minor transport damage fixed. More
by topheezy
Employees Worked With
Steven Thomason, Sirena Barker, Shawn Elsen
November 15, 2019
VERY SATISFIED! Very Pleased. David Worked With My Work Hours And Made Sure I Was Satisfied Before I Left The Lot. I Highly Recommend This Place. Very Friendly Place. Very Pleased. David Worked With My Work Hours And Made Sure I Was Satisfied Before I Left The Lot. I Highly Recommend This Place. Very Friendly Place. More
by brad_smith0709
Employees Worked With
David Merems, Kelly Silks
November 14, 2019
I was in to the service department I always work with Travis he always takes very good care of meAnd I never have a problem with the work they do Travis he always takes very good care of meAnd I never have a problem with the work they do More
by Lopenon
Employees Worked With
Travis Howton
November 10, 2019
Tight Schedule Called 2 days ahead of when I needed appointment and they squeezed me in! Quick service; and Matthew Dennis explained what service was performed. T Called 2 days ahead of when I needed appointment and they squeezed me in! Quick service; and Matthew Dennis explained what service was performed. Thanks! More
by Busy Lady
Employees Worked With
Matthew Dennis
November 09, 2019
We were very happy with Matt's respectful behavior and excellent communication skills. He went out of his way to provide help with a couple of issues with our Ford Explorer. excellent communication skills. He went out of his way to provide help with a couple of issues with our Ford Explorer. More
by Gary
Employees Worked With
Matt Dennis
November 07, 2019
Smooth Buying Experience!! Adam and Troy did an excellent job helping me with my new car purchase. They were both extremely knowledgeable and made sure to answer all of my quest Adam and Troy did an excellent job helping me with my new car purchase. They were both extremely knowledgeable and made sure to answer all of my questions and concerns. They made the buying process extremely easy and smooth and I am more than happy with my buying experience. Thanks again guys for all of your help!! More
by Ice Man
Employees Worked With
Troy , Adam Burger, Matthew Koponen
November 06, 2019
good, went well My experience started good with another salesman, but I kept getting put off to close my deal ,Makayla Seybold stepped in and finished my deal, was ve My experience started good with another salesman, but I kept getting put off to close my deal ,Makayla Seybold stepped in and finished my deal, was very happy with her service More
by old fart
Employees Worked With
Makayla Seybold
October 17, 2019
2019 Ford Edge SEL Very easy and transparent. The service and sales team worked seamlessly to complete our deal. Kelly and his team put together a great deal, showed m Very easy and transparent. The service and sales team worked seamlessly to complete our deal. Kelly and his team put together a great deal, showed me all the numbers up front and got me a great deal. Thanks! More
by JAS
Employees Worked With
Kelly Silks
