Ken Garff Ford Ft. Collins

I was one of those ladies who wanted to test drive EVERYTHING! I just didn't know what I wanted - I thought I wanted an Explorer, but the fuel economy was way less than I wanted. Sooo - the test drive EVERYTHING! I just didn't know what I wanted - I thought I wanted an Explorer, but the fuel economy was way less than I wanted. Sooo - the test drives began. Paul could not have been more helpful. He did everything but stand on his head to find me the 'right' vehicle, in my price range. He was patient, cared what I had to say, listened to my concerns,wants and needs. He found THE perfect vehicle for me. I will recommend THIS particular dealership - SOLELY because of my experience with Paul. Previous dealings were a bit 'shady'. I don't know what happened or WHEN it happened, but THANK GOODNESS change did happen. More

Best price I could find for a vehicle of this class (MAZDA 3 - 5 DOOR). Paul is an excellent individual to work with. Very enjoyable transaction; not pushy at all. I recomend him for a pay raise!!!! (MAZDA 3 - 5 DOOR). Paul is an excellent individual to work with. Very enjoyable transaction; not pushy at all. I recomend him for a pay raise!!!!!!! Paul maintained contact with me via e-mail and telephone. Dave More

Paul Was great.He showed us what they had on the lot. I Paul Was great.He showed us what they had on the lot. I really liked the mazda3. But they did'nt have the color I wanted. He got on the phone and Paul Was great.He showed us what they had on the lot. I really liked the mazda3. But they did'nt have the color I wanted. He got on the phone and found one. they sent someone to get it and we had it within a couple of hours. It was cleaned and filled with fuel. Then I was on my way! More

I located this vehicle on autotrader. I sent an e-mail and was contacted quickly, by Paul Atkinson. Paul was very pleasant to deal with. 10 days after contacting Paul, I flew from Indiana to Colorado. and was contacted quickly, by Paul Atkinson. Paul was very pleasant to deal with. 10 days after contacting Paul, I flew from Indiana to Colorado. When I arrived, the vehicle was just as described. I had a great experience and would recommend this dealer to local customers or cross-country customers. More

My wife and I needed an SUV for our growing family and started our search online since we had experienced terrible situations in the past just walking on to a lot. We were fortunate to find Paul on the o started our search online since we had experienced terrible situations in the past just walking on to a lot. We were fortunate to find Paul on the other end of the phone when we called once we found the vehicle we were interested in. Paul was patient and extremely helpful once we made it down to the dealership. We ended up test driving a number of vehicles over a few weeks and Paul stuck with it the entire time. He was pleasant and kept the lines of communication open without becoming a bother during work or night time hourse like we had seen with other salesman in the past. We couldn't have had a better experience purchasing a vehicle. Thanks Paul! More

My husband had a terrible experience with this dealership a few years ago so I was hesitant to return, but it's the only Ford dealership in our town. I was surprised at the changes they had made over the la a few years ago so I was hesitant to return, but it's the only Ford dealership in our town. I was surprised at the changes they had made over the last two years. No shady salesmen, no shady finance deals. Our experience the second time around was fantastic and I would definitely recommend people use Spradley Barr. Paul Atkinson was such a nice salesman. He took the time to really understand our difficult situation with our previous car and did whatever he possibly could to get us into a new one. It turned out that there were a few scratches on the inside and out and he had those taken care of right away. Definitely a change from the previous management and an awesome experience. Thanks Paul and Spradley Barr! More

I was pleased overall except for the fact I only got one key and I had to give Markley $61.42 for a 2nd key.There is no owners manual and Markley wants $50 for one! The gas tank registered empty when I drov key and I had to give Markley $61.42 for a 2nd key.There is no owners manual and Markley wants $50 for one! The gas tank registered empty when I drove off the lot and the ding dong started ringing so I got to a filling station right away. I think ALL three of these circumstances should be made to me monetarily...especially the owners manual! PLEASE get me a manusl that is the least you should do,. More

Paul Atkinson was very friendly and accomodating to work with. When I arrived at the dealership, the vehicle was exactly as described over the telephone. Alo of the small deficincies were corrected on the with. When I arrived at the dealership, the vehicle was exactly as described over the telephone. Alo of the small deficincies were corrected on the vehicle in a very timely manner. Even though I live three hours away, Paul went so far as delivering the vehicle to me, which was a large accomodation to me. I would definitely recommend Paul and Spradley Barr Ford to others looking for a new or used vehicle. More

Terrible attention to detail, bordering on inept - I tried harder to make the sale happen than the saleperson did. Promised call-backs several times that never happened - I had to call him in order to f tried harder to make the sale happen than the saleperson did. Promised call-backs several times that never happened - I had to call him in order to find out anything. Was told I could pick up the vehicle I had chosen five days after we had verbally agreed to the deal. Suddenly - he did not know where the vehicle was, nor could he locate it. Two days after(seven days total)I was supposed to have picked up the vehicle, I found it myself at another dealer after spending about ten minutes on the Web. It was avaialble and had been on their lot for 22 days. As I was on my way to look at it, Paul called to tell me that the "Vehicle is under contract and no longer available", I said that was interesting since I was on my way to look at it. However, he did seem to know that the vehicle was at Sill-TerHar Ford, and it had been on their lot for 22 days. Hmmm... Got a better deal with the new dealer than Spradley was going to give me anyway. Tried to contact Karolyn Barr (customer relations) by e-mail, but have had no response so far. I have lived in Fort Collins for ten years, and honestly, I have heard nothing but sour reviews for Spradley-Barr from everyone. Now I will be included in that group giving those poor reviews. More