Ken Garff Ford Ft. Collins

We were determined to buy an american car. After visiting the Jeep and Chevrolet dealers, we came to Ford. We have had Ford's in the past with generally good histories. Joe Paulson met us as we dr visiting the Jeep and Chevrolet dealers, we came to Ford. We have had Ford's in the past with generally good histories. Joe Paulson met us as we drove in and was very accomodating. We spent a lot of time making a decision between 2 vehicles. It was a long day and we were getting tired. The manager began to put more pressure on us that we were ready for and we said we had to spend some time away thinking about this. We left and said that we would get back to them. We made one more re-visit to the Chevy people to rule them in or out. By this time we knew we wanted the Mercury Marriner we had been dealing with, and called Joe back. We were able to satisfactority close the deal about 7:00 p.m.. We are happy with the car and the price we paid. Joe spent an additinal 3 hours with us on Monday going over the bells and whistles and even came t our house to set the garage door opener to sync with the car. We are not very tech savy, and he was very patient. All in all we are pleased with our buy and especially our sales rep Joe Paulson. Thanks. I really object to the signin registration you have added at the completion of this survey. I don't even know what to select. I really do not care to hear from you to verify anything. Very deceptive!!! Mary Stanton 2751 County Fair Lane Fort Collins, CO 80528 More

I ordered new 2011 Mustang. My vehicle was ordered by Joe Paulsen, JP. Whole experience was very smooth. Delivery timeline provided to me was accurate and no surprises with transaction or vehicle delivery. Paulsen, JP. Whole experience was very smooth. Delivery timeline provided to me was accurate and no surprises with transaction or vehicle delivery. JP was very punctual, quick in returning calls and delivered on his promises. More

Nick does a great job taking care of his customers! We were very pleased with his service. Everyone there does a great job! We were treated first class all the way! This is a dealership that stands behind were very pleased with his service. Everyone there does a great job! We were treated first class all the way! This is a dealership that stands behind there vehicles! I would recommend this dealership! Thanks again! More

I felt Clayton was very helpful in filling my needs for buying a car. He took in account how many would be riding in the car and what we would use the car for. After selecting the Edge he helped me get wit buying a car. He took in account how many would be riding in the car and what we would use the car for. After selecting the Edge he helped me get within the price range that I was planning on spending. He made me feel relaxed without being pushy by not rushing me to purchase that moment. Overall Clayton seemed very professional and knowledgeable about all the cars that were available to fit my needs. More

John did a great job. He knocked himself out and was friendly and courteous. He even had somebody picked me up in Estes when I couldn't get a ride down. I am very pleased with my experience.I am conce friendly and courteous. He even had somebody picked me up in Estes when I couldn't get a ride down. I am very pleased with my experience.I am concerned that the new cars are so technical you must buy a warranty . I am not sure high tech and cars go together. I also hope John will be able to fix the broken latch on the hatchback as I bought the car in what I thought was in working condition. I realize the broken latch could be overlooked easily. I will work with John from now on and let my friends know about him if I get my latch fixed and another key. More

Sam and Kenny were great to work with and were able to provide me with everything I asked for in the used vehicle. Price negotiation was easy and fair. The vehicle was in great condition was in and out of provide me with everything I asked for in the used vehicle. Price negotiation was easy and fair. The vehicle was in great condition was in and out of the dealer in less than 1 hour. More

My experience was great, everyone I dealt with was very friendly and I walked out pleased with my experience. My only compliants are that after I arrived home I noticed a scratch on the passenger side doo friendly and I walked out pleased with my experience. My only compliants are that after I arrived home I noticed a scratch on the passenger side door. And was given a key code card and talked about keyless entry which my vehicle was not equiped with. More

My experience in general around car dealerships has been poor in my life. This is my eighth Ford car of the last eight my wife and I have purchased, so I like the cars. In this case, we found Zac to be ex poor in my life. This is my eighth Ford car of the last eight my wife and I have purchased, so I like the cars. In this case, we found Zac to be exactly the kind of car salesman we would like. He was not pushy, knowledgeable, more than happy to work with us, and quite tolerant of my two-year old asking an endless stream of questions. I have never recommended a car salesman to anyone, but I feel completely comfortable recommending Zac. Nice Job! A very good, valued employee... :-) More

John and Scott were both very professional and answered the questions I had without the pressure sales pitch which always aggravates me. They worked with me to make the experience pleasant and always were the questions I had without the pressure sales pitch which always aggravates me. They worked with me to make the experience pleasant and always were trying to give me the best possible outcome while protecting theirs. More

I was shopping for my first owned vehicle. I was not sure what I wanted completely but had a few ideas. Derek was great with helping and answering questions. I never once felt pressured to purchase he just w what I wanted completely but had a few ideas. Derek was great with helping and answering questions. I never once felt pressured to purchase he just wanted me to have all the information to make an informed decision. He showed patience with me while I debated about making this next step for my life. The team at Mazda helped to find me a very low interest rate for my loan which I greatly appreciated. When working with Napoleon, he was informative as well. He explained everything in terms that I would understand to make sure I had all the information that I needed. I was shopping for this car with my parents but it was a purchase made only by me. I felt very respected throughout the process. Both Derek and Napoleon spoke directly to me and answered my questions whereas others I had worked with around town had spoken only to my father. I would highly recommend these two individuals to anyone that is looking to purchase a new or used car! More