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Ken Garff Ford Ft. Collins
Fort Collins, CO
626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 626 reviews
September 10, 2010
We worked with internet salesperson John Fisher to purchase a Mazda CX-9 Touring with Bose/moonroof/liftgate pacakge. John was the first and only internet salesperson from a long list of dealers to ge purchase a Mazda CX-9 Touring with Bose/moonroof/liftgate pacakge. John was the first and only internet salesperson from a long list of dealers to get us a quote on the vehicle we wanted in the configuration we wanted. He worked with us to get what I think was a great price. He also did the best he could on our trade in.. though I do see it being listed on their website for nearly $7,000 more than we accepted.. but that's ok as I feel the value we got was fair and it is not my business what price they want to advertise it at. John and Spradley Barr Ford/Mazda properly handled the rather significant problem of the car we bought being late for delivery. We had been told it would arrive early the next week after we signed the papers. That turned into the next week.. then the week after that. We were concerned as we had already purchased the required insurance and were receiving payment books in the mail. I won't go into detail.. but John and Spradley Barr compensated us for the almost month we were without our new car in a most fair and acceptable manner. Kenny from Mazda sales delivered the car.. and he was great as well. Everyone we dealt with including the finance manager Napoleon were extremely friendly and pleasant to be around. I'm going to spread the word about Spradley Barr and encourage friends/co-workers to check them out for a satisfying car buying experience. More
by sja76
Employees Worked With
John Fisher, Kenny
September 09, 2010
This is the 3rd time I have purchased a vehicle from Spradley Bar, Kenny was helpful and very easy to work with, he spent most of three days with me looking at quite a few cars, I never once felt like Spradley Bar, Kenny was helpful and very easy to work with, he spent most of three days with me looking at quite a few cars, I never once felt like he was trying to hurry me in making my decision, he gave straight a forward answers to the questions I had, and if he didnt have the anssers he was on the phone getting them. I will have no problems with recommending him to friends and family that I know are looking for a new or used vehicle David Kruse More
by dak80537
Employees Worked With
Kenny Bunch
September 07, 2010
June 25 2010 my wife and I agreed to buy a used vehicle from Spradley Barr in Fort Collins. The first week of August, the car went into my local shop for warranty repair - and because the car was making a from Spradley Barr in Fort Collins. The first week of August, the car went into my local shop for warranty repair - and because the car was making a noise, we had the issue researched...turns out, the vehicle that was originally sold and serviced approx 1 mile from Spradley Barr, was in a major collision and repaired prior to being sold at Spradley Barr. When I bought the vehicle, the carfax and autocheck showed 'clean' - not the case. Because the vehicle was in for service almost the entire month of August - 2 different service managers advised "go back to Spradley Barr and make it right" - I took the vehicle back, explaining the situation to Nick Carestia, my original sales person - who brought in "AJ" to make things right - AJ abruptly left for a "family emergency" - and left me with "Chad" the other sales manager. Chad's response was simply "it's the old verbiage, sometimes a used car is someone else's problems" - and I was furious. Spradley's GARBAGE offer was almost $8000 less than they sold me the car for - less than 8 weeks prior. Would I venture back to Spradley Barr? No. Would I recommend Spradley Barr? No. I traded the care elsewhere - the damage done to the transmission was too extensive for me to pay for repairing. BE AWARE or simply BEWARE, WHEN VISITING SPRADLEY BARR. More
by dmedalie
Employees Worked With
Nick Carestia, Chad, "AJ"
September 01, 2010
We went into the dealer (Spradley Barr) and looked at a particular truck and got the 'lowest' possible price from Paul. The next week I went in after getting confirmation that the price was still good for particular truck and got the 'lowest' possible price from Paul. The next week I went in after getting confirmation that the price was still good for the SAME truck. Paul assured me he could sell it to me for that amount. So, we went in to purchase the truck. As we sat down to go over the details and process paperwork Paul informs me that it will cost an additional $250 because the windows were tinted but not in the original amount we agreed on. This was at the VERY last minute he tried to weasel more money out of us. Typical car salesman ethics. After showing my displeasure of such a low-ball last minute attempt, he said he could sell the window tint to me for cost....which was still $125. I saw right through it and walked out to have him chase me down as I was getting into my vehicle to say "The manager AJ said he would cover it". This is why I highly highly recommend you stay AWAY from that facility and sales team. More
by echo123
Employees Worked With
Anthony Jergins, Paul Atkinson
September 01, 2010
Greg was very knowledgable about the Mazda 5 that we purchased. He was very friendly throughout the whole sale. We had to return the next day so the service department could make sure all of the fluid purchased. He was very friendly throughout the whole sale. We had to return the next day so the service department could make sure all of the fluid levels were full. Greg was waiting for us as soon as we arrived and very friendly again. He answered all questions we had. I would recommend Greg to others when buying a Mazda. More
by rwoodworth
Employees Worked With
Greg Randall
August 27, 2010
I feel we received a fair amount for our trade and a good price on our new vehicle. There was never any pressure and everyone was helpful and friendly. Visited several dealerships, and the people at Spradl price on our new vehicle. There was never any pressure and everyone was helpful and friendly. Visited several dealerships, and the people at Spradley Barr were the most enjoyable to work with. I'd recommend Spradley Barr and John Fischer. More
by gwrg
Employees Worked With
John Fischer
August 25, 2010
This is the second new Lincoln MKX I have purchased from Nick in the past two years. Nick is the best when it comes to customer service and knowledge of all vehicles on the lot. I can always count on Nick n Nick in the past two years. Nick is the best when it comes to customer service and knowledge of all vehicles on the lot. I can always count on Nick no matter what my problem may be or what questions I may have. I am happy to recommend Nick and Sprassley Barr in Ft. Collins to my family and friends More
by Karen K Kelley
Employees Worked With
Nick Carestia
August 13, 2010
The employee were personable, and knowledgeable. At no point were you pressured to purchase a vehicle. The sales person I worked with was genuine (at time salesman can be a bit over the top and cheesy). point were you pressured to purchase a vehicle. The sales person I worked with was genuine (at time salesman can be a bit over the top and cheesy). The experience was very easy................................................................................................................................................................................................................................................................ . More
by kts4500
Employees Worked With
Matt Dotterweich and Napoleon
August 13, 2010
THE SERVICE AND PROMPTNESS OF THE SALE THAT I RECIEVED WERE SECOND TO NONE. I REALLY DID ENJOY DOING BUSINESS WITH THIS DEALERSHIP. I HAVE NEVER BOUGHT A VEHICLE ONLINE UNTIL NOW BUT, I WOULD FEEL COMPL WERE SECOND TO NONE. I REALLY DID ENJOY DOING BUSINESS WITH THIS DEALERSHIP. I HAVE NEVER BOUGHT A VEHICLE ONLINE UNTIL NOW BUT, I WOULD FEEL COMPLETELY COMFORTABLE BUYING FROM SPRADLEY BARR AGAIN WITH NO RESERVATIONS WHATSOEVER. THIS IS WHY I FEEL THAT THIS DEALERSHIP DESERVES AN EXCELLENT RATING. More
by SHANEFISHER
Employees Worked With
MARK STOCKS
August 09, 2010
Nick Carestia is a great friendly salesman! He knows his "stuff" about the cars you sell and goes above and beyond by setting up the security lock code and cell phone blue tooth for my wife's new Lincoln MK "stuff" about the cars you sell and goes above and beyond by setting up the security lock code and cell phone blue tooth for my wife's new Lincoln MKX! Nick is not just a salesman - he is a friend. This is ths second new car we have purchased from you because of Nick and the rest of the fine crew at Spradley Barr in Fort Collins! Their customer service cannot be beat. It is five star all the way. More
by Lug
Employees Worked With
Nick Carestia
