Ken Garff Ford Ft. Collins

John was in contact with us all the time, either by email or phone, with our new purchase. We never felt we were just another "joe" looking for a new vehicle. John made us feel right at home and introduced or phone, with our new purchase. We never felt we were just another "joe" looking for a new vehicle. John made us feel right at home and introduced us to the staff as well. Our experience with the dealership was great. More

The reason why we (my wife and me) chose to do business with Spradley Ford of Fort Collins, was becaus of one employee. This employee is Dave Vonde. We bought a 2009 Ford F-150 Platinum truck from this dea with Spradley Ford of Fort Collins, was becaus of one employee. This employee is Dave Vonde. We bought a 2009 Ford F-150 Platinum truck from this dealership in 2009 and found that he was the only salesperson in this try state area of Wyoming, Colorado and Nebraska that inspired our confidence enough to buy another vehicle this year. This individual demonstrated the following terrific characteristics. 1. He was very courteous and was very knowledgable of his products. 2. He showed experience in his conversation and his approach to customer relatiions. 3. He showed sincerity of purpose in his salesmenship. 4. His demeanor was trustworthy and not pushy. 5. He listened quite well to our specifications and led us to the proper vehicle for our needs. 6. He was very competent in describing financial issues. One of the reasons we returned to purchase another vehicle from this dealership was the fine and concerned salesmenship that Dave Exhibited. We were pleasantly grateful to see that Dave was there to help us choose our 2011 Lariat 350 Diesel Truck. I enjoyed how Dave led us in discovering all of the anemities of the vehicles that we considered. We had visited other dealerships and found that Dave was the most trustworhy salesperson we met. In summation: Dave was a good portion of our decision to buy Ford again. Dave Vonde is a credit to the Ford organization and believe he deserves great recognition for his dedication to his customers needs. Any problems we might have had weather large or small were handled by Dave quickly and efficiently. We feel we now have a friend in the Ford Motor Company. More

I'm pleased with the entire buying experience at Spradley Barr Ford. Previous experiences with other dealerships have been very frustrating in that they often start with a request for my phone numbers, conti Barr Ford. Previous experiences with other dealerships have been very frustrating in that they often start with a request for my phone numbers, continue with persistent questioning on my "readiness to buy" and end with unwelcome follow up phone calls offering vehicles I'm not interested in and generally pressuring me to do business. My experience with Spradley Barr Ford was much different. I have bought seven used vehicles in the past five years and perhaps with the exception of one from a Porsche dealer in Colorado Springs, this purchase was the easiest. I very much appreciate the fast turnaround on my on-line request for quote and John Fischer's quick response with a quote for my trade-in was great. When a last minute problem with my trade threatened the transaction, John put my mind at ease and we worked through it with little fanfare. John also made sure the vehicle I wanted would be available for a test drive in the very narrow window I had for a trip from Denver to Ft Collins. I am the kind of buyer who does the research up front. I know what I want, I search for it online and I act quickly when I find it. The only negative feedback I'd give Spradley Barr is that when I initially saw the vehicle I eventually purchased on Craigslist, I called and was told it had already been sold. Only after I saw the Craigslist ad refreshed did I give it a second try. Had I found what I wanted elsewhere in the meantime, SBF would have lost the sale. Also, I thought the initial price quote was great but I was not expecting the extra $499 dealer handling fee. Suggestion--include the dealer handling fee in the online quote. All in all I really appreciate the way John (and the closer, Napoleon) handled the transaction. Thanks, guys and I hope the way you do business serves you well. todd fenimore More

My salesman was great! Since my commute to the dealership was 225 miles, I really appreciated all the work he did to make sure things were in order when I arrived. He called to 'check in' with me in the mont was 225 miles, I really appreciated all the work he did to make sure things were in order when I arrived. He called to 'check in' with me in the months before I was scheduled to return my lease. During the process, he was patient, knowledgeable, extremely customer centered, and very personable. The only draw back to the experience was the length of time it took. After car/price/etc. had been agreed to, it took too long to finish out (almost 3 hours)- which is the ONLY reason the Overall Experience was a 3. I look forward to working with Brian Willson in the future. More

Brain Willson was exceptional to work with, he explained his answers to my questions very well. The team over there was very helpful and knowledgeable. They didn't use scare tactics to get my sale, they w his answers to my questions very well. The team over there was very helpful and knowledgeable. They didn't use scare tactics to get my sale, they worked with what I could afford and that's rare in todays world that is why I give them a high rating. Thanks again, Michelle Brooks More

Terri was a pleasure to do business with. He came up to us immediately and asked us what we were looking for. After telling him, he led us to a groups of cars. We took a test drive and loved the car, so us immediately and asked us what we were looking for. After telling him, he led us to a groups of cars. We took a test drive and loved the car, so we started the process. During the sit-down, we knew what we wanted and stuck with it and eventually got it. It was a busy afternoon and with only two financing people available, we had a long wait. During the wait, Terri continued to sit with us and chat rather than abandon us. By the time I was done, Terri had left for family business. More

This is the third vehicle I have purchased from Spradely Barr Ford. All have been seamless transactions. Sales people are well-informed and pleasant to work with. Financing was quick, even for a saturday Barr Ford. All have been seamless transactions. Sales people are well-informed and pleasant to work with. Financing was quick, even for a saturday. On this occasion I dealth with John Fisher, heck of a nice guy, local and very concerned with matching my needs to a particular vehicle. I will return for my next purchase! More

The purchase of my new leased car was overall a very The purchase of my new leased car was overall a very positive experience. Everything, including the price, service, facility and trade in value wer The purchase of my new leased car was overall a very positive experience. Everything, including the price, service, facility and trade in value were beyond my expectations. I will surely recommend Spradley Barr and John Fischer to all my friends. More

Nick was very friendly and knowledgeable. He answered all out questions and fully explained the features of the new vehicle. He scheduled additonal visits to help with additional features. We definatel all out questions and fully explained the features of the new vehicle. He scheduled additonal visits to help with additional features. We definately appreciated his attitude. We will not hesitate to contact Nick with any questions or concerns. More

We were skeptical car shopping again after a bad experience 3 years ago. Brian & Mike were wonderful to work with and showed us car shopping can be a great experience. We received excellent, friendl experience 3 years ago. Brian & Mike were wonderful to work with and showed us car shopping can be a great experience. We received excellent, friendly service.They were able to make a deal to meet our needs AND give us the car we wanted! I hate cheesy reviews but this is genuine. The entire process was smooth. We will certainly be returning to Spradley Barr in the future. More