Ken Garff Ford Ft. Collins
Fort Collins, CO
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I knew that I wanted a Mazda 5, and I came into the dealership to discuss price. Derek was very friendly and straightforward. He showed me the invoice price for the vehicle, which showed that he wasn't dealership to discuss price. Derek was very friendly and straightforward. He showed me the invoice price for the vehicle, which showed that he wasn't trying to hide anything or inflate the price. Derek showed great understanding of my situation, and we were able to agree on a price with little difficulty. Afterward, he went through all of the paperwork with me, as well as the car manual, so that I could easily find answers to any questions that might arise. Overall, the experience was quite pleasant, and I would definitely recommend Derek to anyone that I know. More
It has been eleven years since the last time I stepped It has been eleven years since the last time I stepped into a dealership to buy a vehicle. It was not a good experience, to say the least. The sa It has been eleven years since the last time I stepped into a dealership to buy a vehicle. It was not a good experience, to say the least. The sales person and his little slip of paper with my initials and a price scribbled on it going back and forth to god knows where, the financing manager trying to get a feel for how much intrest I was willing to pay, the total time spent at the dealership (all day)not fun! I've got a different perspective on things now. Thank you for your courtesy, honesty, professionalism, and above all the ease of which every thing transpired. I would not hesitate to purchase another vehicle from Spradley Barr in the future. See you soon.(for services) Thanks, Ted More
I was very pleased with the way theavailable truck I was very pleased with the way theavailable truck options & financing were explained. It was especially helpful when Brandon Wilson walked me thr I was very pleased with the way theavailable truck options & financing were explained. It was especially helpful when Brandon Wilson walked me through how all the options , phone sirius radio etc. worked and how to use them. Greg Musto did a veru good follow up via email of keeping me posted of what was available. Napoloeon (last name escapes me) was very pleasant and prompt working up the financing for me. I would definitely recommend this dealership. Thank you all ver much we are very pleased with the F150 Lariat package. Kindest Regards Sandy Heckman More
As we live over 2 hours from the dealership, having Mike Cook make the deal via email was awesome! We were sure what we were getting and everything ran smoothly! What a great guy to deal with...thanks aga Cook make the deal via email was awesome! We were sure what we were getting and everything ran smoothly! What a great guy to deal with...thanks again, Mike! More
My experience at Spradley Barr was great. Each person I talked to was very friendly and helpful. They were even friendly enough to ask about your day and just how life was going for you in general. With my talked to was very friendly and helpful. They were even friendly enough to ask about your day and just how life was going for you in general. With my financial situation, they helped me fing a loan plan that worked for me. I had my car within a few days and I love it! More
This was altogether a class experience from the time we drove into the lot and drove out with our new red truck. Brian showed us what was available, allowed us to take a test drive of about 4 miles and the drove into the lot and drove out with our new red truck. Brian showed us what was available, allowed us to take a test drive of about 4 miles and then put figures together for us. Napoleon was very helpful and friendly, also. More
I came to Spradley Barr Ft. Collins from Brush, CO because it was the dealership that sold me my first new vehicle in 1994. Brian Willson was very knowledgeable and provided me with excellent customer because it was the dealership that sold me my first new vehicle in 1994. Brian Willson was very knowledgeable and provided me with excellent customer service. I purchased my vehicle through the USAA Car Buying Service, which sets the purchase price before hand, so the haggling process was minimized. Brian nonetheless, gave me a great price on my trade-in and made the entire purchase process a pleasure. When I took delivery of my new 2012 escape, Brian was willing to stay as late into the evening as necessary to ensure that I was familiar with all of the features on my new vehicle. He is an asset to this dealership and a real pro. More
Nick was super helpful and made the purchase process very easy. He did not try to push something on me that wasn't "me". I also appreciated his work ethic- he got right back to me, followed up on my concern easy. He did not try to push something on me that wasn't "me". I also appreciated his work ethic- he got right back to me, followed up on my concerns and called to see how everything was going. My only concern was the next day when I dealt with other salespeople who were helpful ,but not as knowledgeable or as friendly as Nick was. My family will definitely consider him adn Spradley Barr for our next auto purchase. More
I had a great experience working with Nick at Spradley Barr in Fort Collins. The price we got on our trade in was fair and even found the 2010 ford edge limited that I had been looking for. The salesman e Barr in Fort Collins. The price we got on our trade in was fair and even found the 2010 ford edge limited that I had been looking for. The salesman even took time to show me all the SYNC features even before I bought the car. Then after I had the car a couple of days I went back to get a second lesson and he didn't hesitate to show me all the cool stuff I didn't even know the car did. I hope to have this new car for a long time but I would defiantly purchase from Spradley and from nick again. More
Our experience with this organization was thourough and very friendly. All of the various steps in the sales process went smoothly and we were made comfortable throughout. Paul made sure to review all aspe very friendly. All of the various steps in the sales process went smoothly and we were made comfortable throughout. Paul made sure to review all aspects of the truck's controls as well as setting up by phone with the SYNC system. More