Ken Garff Ford Ft. Collins

I could not be happier with the treatment I received and how well Clayton handled my wife & me as customers. He has the perfect mix of response to a customers questions coupled with allowing us time to thi how well Clayton handled my wife & me as customers. He has the perfect mix of response to a customers questions coupled with allowing us time to think about things without pushing us along. The personal interaction skills he has is somewhat of a lost art in our society and that is what will always stick out in my mind. I have known of Spradley's reputation and all of my expectations were exceeded. I buy a new car about once every 10-12 years and the whole process could not have gone smoother from our perspective as buyers. Much appreciated and if any of my friends ask me where to go I will be sending them Clayton's way. More

Kenny sure made the process easy! We will use him again even for non-ford products. He even gave us the opportunity to bring up another vehicle from a Longmont dealership not affiliated with Spradley Barr even for non-ford products. He even gave us the opportunity to bring up another vehicle from a Longmont dealership not affiliated with Spradley Barr. We have been through the automobile purchase process 30-40 times and this was hands down the fastest and easiest of all! All negotiations were taken care of via email and we got very close to what we wanted. Non-stressful process! More

Working with Kenny at the Spradley Barr was the most friendly and helpful sales experience we've ever had. After speaking with a few other dealerships, we chose to go through Kenny at Spradley Barr rat friendly and helpful sales experience we've ever had. After speaking with a few other dealerships, we chose to go through Kenny at Spradley Barr rather than the dealership that actually HAD our vehicle. His honesty on every possible matter was greatly appreciated. Not only was he knowledgeable on the product and sales process, but also kept us updated throughout the entire process. THANK YOU! More

James was very helpful and friendly. He worked to get the deal done, and to make it fair. I would definitely trade at Spradley Barr again and would request that James be the sales person to help me. the deal done, and to make it fair. I would definitely trade at Spradley Barr again and would request that James be the sales person to help me. More

Large selection, salesman fairly knowledgeable. Didn't feel real pressured, but they know how to work things to their advantage (after all, that's what they're there for). They are pretty streamlined and feel real pressured, but they know how to work things to their advantage (after all, that's what they're there for). They are pretty streamlined and efficient in their operations. Now that the sales is done, we'll see how the service is. More

Seriously disappointed. The salesmen knew the vehicle that I was coming in to deal on was already sold. I spoke with him at noon and the vehicle was gone by then. Instead of calling me to tell me he wait that I was coming in to deal on was already sold. I spoke with him at noon and the vehicle was gone by then. Instead of calling me to tell me he waited until I showed up for the appointment and then tried to switch me to another vehicle. What a waste of my and my wife's time. We had planned on coming in and buying a vehicle that night. My wife left immediately. I stayed because the salesmen said that he "was sorry" and wanted to make it up to me. Can you Say Bait and switch? Oh my gosh. Then quote the sales manager was going to give me an apology to me when he finished with a customer. Well he finished and walked right by me. Hmm guess he forgot. I will not be back. Furthermore, I will make sure everyone I know understands that the only thing Spradley Barr Ford cares about is their own profit. More

We were impressed with the way Josh handled our new car sale. He went the extra mile to make sure we were satisfied with our purchase. Josh is a friendly, knowledgeable salesperson and worked diligently sale. He went the extra mile to make sure we were satisfied with our purchase. Josh is a friendly, knowledgeable salesperson and worked diligently to make our experience a pleasant one. More

Wow what a great experiece for me at Spradley Barr!! From the coffee, the breakfast burrito to the comfort of a nice clean building. Paul was very helpful with answering all my questions and very under From the coffee, the breakfast burrito to the comfort of a nice clean building. Paul was very helpful with answering all my questions and very understanding of my needs. He was very friendly from the get go!! I have purchased many vehicles in the past, and have had some real bad experiences with salesman and I gotta say Paul and Nick were the most professional people I have ever met. They made me feel very comfortable about purchasing a vehicle. I give the highest rating becuase the way I was treated at Spradley Barr. I was so appreciated of the hospitality and the professionalism of everyone there and I will defintly recommend Spradley Barr to anyone who is purchasing a vehicle. Way to go guys!! Thanks again Eric Caron More

Excellent experience. Kenny and the whole dealership in general has been very courteous, always greeting me by name and making the extra effort to make the whole process smooth. general has been very courteous, always greeting me by name and making the extra effort to make the whole process smooth. More

Josh was very patient and helpful even when I changed my mind and wanted a different car mid negoteation. He was very helpful after the sale going through the cars controls, my sysnc etc.. mind and wanted a different car mid negoteation. He was very helpful after the sale going through the cars controls, my sysnc etc.. More