Ken Garff Ford Ft. Collins

Very helpful, friendly service Sam was very friendly and helpful in helping us find a truck that fit my fiance's specs but would also work with our budget. He helped us immensely i Sam was very friendly and helpful in helping us find a truck that fit my fiance's specs but would also work with our budget. He helped us immensely in figuring out the best way for us to finance and put together multiple scenarios so that we could get the best deal for us. We love the truck and are very happy with the choice we ended up making with Sam's help. More

Great service and customer care We went in not anticipating on getting a car that night but we stayed and they made it happen in a quick flash. The finance team was great and our sa We went in not anticipating on getting a car that night but we stayed and they made it happen in a quick flash. The finance team was great and our sales person, Jake, was really good at being up front and valuing our time. presently surprised at how easy the entire process was. More

Helpful trustworthy Luis was very helpful in getting my truck and problems figured out in reasonable time. Any other problems were handled quickly as well. I will return Luis was very helpful in getting my truck and problems figured out in reasonable time. Any other problems were handled quickly as well. I will return with any other issues that may come up. More

I had to get a couple of safety recalls fixed on my f150 Spadley-Barr Ford was very nice and got my safety recalls remedied very quickly. I had to get a ride from them and the driver was very friendly and pr Spadley-Barr Ford was very nice and got my safety recalls remedied very quickly. I had to get a ride from them and the driver was very friendly and professional. Thumbs up! I may just buy my next truck here?! :) More

Professional service We have always had good service from this dealer. Professional and courteous staff in both sales and service. This is our second vehicle purchased f We have always had good service from this dealer. Professional and courteous staff in both sales and service. This is our second vehicle purchased from this dealership. More

2019 King Ranch Jason Huber did an excellent transaction, very professional! He took the time to show us the vehicle and all the features! A no pressure salesman. Jason Huber did an excellent transaction, very professional! He took the time to show us the vehicle and all the features! A no pressure salesman. More

Recall item Sreve in Service is very professional in his demeanor. He was very helpful in scheduling the recall update. Notifying me when the work was completed Sreve in Service is very professional in his demeanor. He was very helpful in scheduling the recall update. Notifying me when the work was completed and even had time to wash the truck for me. Steve knows more about my truck than I do. The service was completed when The dealership received the parts from Ford Thanks for the great service. More

Great sales experience buying a new F-150 The salesman and the managers were easy to deal with no high pressure sales tactics. They went above and beyond everything promised. Would buy my ne The salesman and the managers were easy to deal with no high pressure sales tactics. They went above and beyond everything promised. Would buy my next Ford from these guys. More

Oil change and warranty repair Was quoted 39.99 for oil change when I dropped vehicle off. When I picked it up they charged me 58.14. They told me it was because I needed 6 quarts o Was quoted 39.99 for oil change when I dropped vehicle off. When I picked it up they charged me 58.14. They told me it was because I needed 6 quarts of oil instead of 5. Well they knew what kind of vehicle it was when I dropped it off. Asked them if 1 quart of oil costs 19.00 they said no the rest is shop supplies. As I paid the bill the customer rep said Uncle Sam has got to get their share. I don’t think Fort Collins sales tax is over 20%. I guess they think people are stupid! More

Swindled, Cheated, Unimportant Steve the service guy was such a fast talker and does not let you get a word in or ask a question. I paid $656 for a repair and my car has the same is Steve the service guy was such a fast talker and does not let you get a word in or ask a question. I paid $656 for a repair and my car has the same issue. I don't know what I paid $656 for as the car is still having the same issue. I feel absolutely cheated and swindled out of $656. That is a HUGE amount out of my pocket. I had to put this on a credit card and make payments. I cringe every time I look at the bill and drive my car!!!!!!!! I only gave one star because I had to do so. My rating is really " -5 stars" (negative 5 stars, as in below zero!). More