Ken Garff Ford Ft. Collins
Fort Collins, CO
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New Car After a bad car accident, we needed to purchase a car. The guys were amazing and cared about what are needs are. Cosmin was absolutely wonderful. The After a bad car accident, we needed to purchase a car. The guys were amazing and cared about what are needs are. Cosmin was absolutely wonderful. There isn’t enough word to describe how much we appreciated what Cosmin and Spradley Barr did for us. We will continue to go to Spradley Barr. Thank you again for everything! More
Spardley Barr in Fort Collins Coming from a Ford Dealership in Grand Rapids Michigan, Dan Pfeiffer Ford, I experienced excellent service for ten years. I have found the same at S-B Coming from a Ford Dealership in Grand Rapids Michigan, Dan Pfeiffer Ford, I experienced excellent service for ten years. I have found the same at S-B Ford in Fort Collins. I brought my Ford Focus in for the regular checkup before winter and the two Ford Recall's. Steve Hunt cautioned me that they were very much backed up but had the car in and out in record time. Highly recommended for service and speed. More
Very Good It was painless and very easy to deal with. Got what I wanted at the price I wanted. Need I say more. Thanks again. Bye It was painless and very easy to deal with. Got what I wanted at the price I wanted. Need I say more. Thanks again. Bye More
Purchase new tires. I ordered new tires for my 2018 explorer. The tires were delivered and mounted, balanced and installed the next day. The car was washed after the inst I ordered new tires for my 2018 explorer. The tires were delivered and mounted, balanced and installed the next day. The car was washed after the installation was completed. More
Everyone was helpful and kind. Received an honest value for my trade-in, and my purchase of a used vehicle was supported by a two year or 30k mike warranty with no extra charge for my trade-in, and my purchase of a used vehicle was supported by a two year or 30k mike warranty with no extra charge More
FAST in finding the problem I have always been happy that I can work with such an awesome service department. They located the problem, advised me of the fix, and repaired the p I have always been happy that I can work with such an awesome service department. They located the problem, advised me of the fix, and repaired the problem in less than an hour...now THAT is service! More
Came in for regular service Michael in the Quick Service was very helpful, professional, and candid. I really appreciated his honesty. He is definitely an excellent resource. Michael in the Quick Service was very helpful, professional, and candid. I really appreciated his honesty. He is definitely an excellent resource. I would definitely refer family and friends to Spradley Barr. I have been and will continue to be a customer of Spradley Barr. I purchased my current vehicle from them and will probably purchase my next vehicle from them. More
Recall work Ford said a loaner would be available, however your dealership said none available. We had to rent a car since we live 2 1/2 hours away and the repai Ford said a loaner would be available, however your dealership said none available. We had to rent a car since we live 2 1/2 hours away and the repair was going to take most of the day. The agent who helped us also seemed in to big of a hurry to really listen to me or help me. I have bought a vehicle from Spradley and was planning to return there to at least look when I needed another vehicle but now it is doubtful. More
good customer service I brought my 2014 Explorer into Spradley Barr dealership for a safety recall. The recall was completed in the amount of time they had scheduled. Since I brought my 2014 Explorer into Spradley Barr dealership for a safety recall. The recall was completed in the amount of time they had scheduled. Since they needed the car for 6 hours, I had the opportunity to use their shuttle service. This worked really good for me as my daughter was out of town and I did not have a ride back and forth to the dealer. The driver took me straight home and gave me a phone # to call when the dealership notified me that my car was completed. I called and the driver was there within 10 minutes, so that was excellent customer service. More
It was a great buying experience. Irwin was very attentive without being pushy. Even though it felt like it took forever, the process was quick and painless! attentive without being pushy. Even though it felt like it took forever, the process was quick and painless! More